Head of AI Strategy, Partnership, Education & Adoption
Head of AI Strategy, Partnership, Education & Adoption
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Job Description
Create your best future and join Westpac as a Head of AI Strategy Partnership Education & Adoption!
Whats the role
As part of the Data Digital & AI Division this role leads Westpacs enterprise AI agendadriving strategy partnerships platforms products education and adoption. It embeds AI for Everyone across the Group and oversees delivery enablement across UNITE programs.
Key focus areas -
- AI Strategy: Drives Westpacs enterprise AI strategy aligned with Group priorities and regulations shaping investments across platforms partnerships and workforce capabilities while embedding Responsible AI into decisions design and outcomes.
- AI Partnership:Leads strategic partnerships with global AI experts regulators researchers and tech innovators to drive innovation reduce costs and deliver impactpositioning Westpac as a trusted resilient player in the AI ecosystem.
- AI Products: Oversees rollout of key AI products like Intelligent Document Processing and Conversational AI to streamline operations reduce risk and enhance experiences. Drives adoption of scalable compliant solutions that improve efficiency and support growth.
- AI Education: Delivers an AI fluency program tailored to all employee levels building confidence in responsible AI use and fostering a culture of learning experimentation and innovation across the organisation.
- Ai for Everyone: Embeds AI for Everyone as a cultural and operational shift by integrating AI into planning and daily work while measuring impact through improved customer outcomes streamlined processes and reduced service costs.
What do I need
- Extensive expertise in AI strategy platforms and products including LLMs intelligent agents IDP and conversational AI.
- Demonstrated success in leading enterprise-scale digital transformation initiatives.
- Strong understanding of regulatory risk and compliance frameworks (e.g. APRA ASIC global AI standards).
- Advanced stakeholder engagement and partnership negotiation capabilities.
- Proven ability to foster inclusive cultural change and deliver large-scale workforce education programs.
- Strategic commercial insight to align AI initiatives with financial customer and risk outcomes.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today!
To get started simply click on the APPLY or APPLY NOW button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
Required Experience:
Director
Employment Type
Full-Time
