Travel Information Aide II

Tourism Dev

Posted on : 05-10-2025

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1 Vacancy

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Job Location

Garrett, WA - USA

Yearly Salary

$ 42893 - 65893

Vacancy

1 Vacancy

Posted on : 05-10-2025

Job Description

Introduction

The Maryland Department of Commerce is seeking qualified applicants for a Travel Information Aide II position within the Office of Tourism Development for the Youghiogheny Overlook Welcome Center.

This is a Special Appointment position and serves at the pleasure of the Appointing Authority.

GRADE

LOCATION OF POSITION

Youghiogheny Overlook Welcome Center

I-68 Eastbound MM#6 Friendsville MD 21531

POSITION DUTIES

This position is responsible for the efficient and effective operations of the Youghiogheny Overlook Welcome Center. Operations are executed in accordance with Office of Tourism Development (OTD)s Annual Marketing and Development Plan.The purpose isaccomplished through high-quality customer service dissemination of productknowledge and executing Welcome Center (WC) operational duties.Work is governed bypolicies and procedures outlined in the WC handbook and all other applicableState of Maryland Department of Commerce and/or OTD regulations policies andprocedures.Additional duties include but are not limited to Project Management and Tourism Industry Outreach. This position is directly related to the successful execution of OTDs Annual Marketing and Development Plan because of its crucial role in:

Market Expansion through external customer acquisition as a Welcome Center Supervisor and travel counselor.
Maximizing Opportunities and Leveraging Partnerships through stakeholder outreach programs and projects.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school orpossession of high school equivalency certificate

Experience: Three (3) years of experience working in publicinformation in a tourism-related industry (e.g. accommodations campgroundtravel development agency information center guide service customer servicehospitality etc.)

DESIRED OR PREFERRED QUALIFICATIONS

experience and proficiency with computer and software skills.

2. Experience in assisting thedevelopment of policies and procedures within a tourism-related industry (e.g. accommodations campground traveldevelopment agency information center guide service customer servicehospitality etc.)

3. One (1) year of experience involvingmanagement of a program and/or supervising staff.

4. Ability to apply knowledge of Marylandshistory Geography and Public Tourism Informationto effectively assist visitors including interpreting maps providingdirectional guidance identifying local accommodations etc.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended.If unable to apply onlineplease submit your state application/resumeby the closing date and timetoHR contact listed below.

If you are submitting additional information the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload please email the requested information to HRcontact listedbelow.

Kyoo Hwang

If you have questions about this recruitment please contact the Department of Commerce at .

You may also visit our website:Department of Commerce.

As an E-Verify and Equal Opportunity Employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

TTY Users: call via Maryland Relay1-

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Tourism Dev

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Travel Information Aide II

Tourism Dev

Job Description

Introduction

GRADE

LOCATION OF POSITION

POSITION DUTIES

MINIMUM QUALIFICATIONS

DESIRED OR PREFERRED QUALIFICATIONS

SELECTION PROCESS

EXAMINATION PROCESS

BENEFITS

FURTHER INSTRUCTIONS

Employment Type

Company Industry

Key Skills

About Company

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