Public Information Officer Transportation

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the Hiring Process section below to learn more.

New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.

Plans and administers public information initiatives and public relations programs to effectively represent the City of Bellevue to the media and the public. May be assigned to a specific department division or function. Serves as aPublic Information Officer (PIO) and administers related activities supporting the communication needs of the citys Transportation Department and/or other departments and functions as assigned. Manages develops coordinates and implements the communication of information including emergency information that is important to residents visitors to Bellevue employees and employers news media and the city. Implements communication strategies and leads programs and staff in the messaging and communication of various citywide information initiatives and programs. Promotes resident involvement in city government and provides opportunities for residents to learn about city programs services and operations and provide feedback and input.

Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks:

• Defines goals for public engagement information dissemination and public relations initiatives and programs; recommends methods and techniques for implementation.
• Leads public relations for assigned teams; organizes and facilitates meetings; advises and assists in the development of key messages and overall communication plans; provides training and support to staff in order to ensure consistent accurate messaging.
• Analyzes public understanding and advises on methods to inform and educate the community.
• Produces and coordinates dissemination of information and materials including publications social media brochures newsletters videos web information and materials; meets with staff to determine key messages and themes.
• Prepares and presents written and verbal communications easily comprehensible for a variety of audiences.
• Coordinates media and may help prepare event plans for public events in support of city programs and initiatives.
• Develops and implements strategic communications and public engagement plans; prepares communication plans and distributes messaging for potential emergency and crisis situations.
• Presents information to the public in a timely and effective manner.
• Anticipates news media responses and acts as spokesperson accordingly.
• Provides prompt accurate public information during emergency and disaster situations.
• Communicates information to employees and the public ensuring a consistent effective and efficient process.
• Monitors media and ensures messages related to the city in print digital and TV media are factual and consistent with the citys image and branding.
• Responds to emergent events outside of regular office hours as needed.
• Coordinates and facilitates internal teams working on strategic initiatives.
• Liaises and coordinates communications with regional and local partner organizations.

Knowledge Skills Abilities and Competencies

• Knowledge of public relations and public engagement techniques and strategies; knowledge of media relations strategies; working knowledge or strong interest in project department or program being represented in this case primarily transportation.
• Knowledge of elements of web and social media content development; ability to write and oversee the design of promotional and informational materials.
• Skill in making persuasive public presentations.
• Skill in listening and responding to residents and other customers on a variety of issues.
• Ability to establish effective working relationships with the news media employees managers residents partner agencies stakeholders appointed and elected officials; ability to work in a team environment and to work independently.
• Ability to communicate effectively both orally and in writing.
• Ability to manage multiple projects under deadline accomplish goals using sound analytical and decision-making skills and to creatively problem solve complex issues.

Core Competencies

• Focuses on the Customer: We are focused on the needs of the customer and on developing strong relationships with our customers.
• Instills Trust: Through authenticity integrity and honesty we gain the trust and respect of all of those with whom we work.
• Communicates Effectively: We understand the need to develop multiple forms of communication across several channels to address the needs of all of the audiences with whom we are engaging.
• Cultivates Innovation: We are focused on generating new and creative ways for our organization to be successful and communicate effectively in a changing world.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.

Education Experience and Other Requirements

• Graduation from an accredited four-year college or university with a degree in communications public relations or related field.
• Four or more years of professional experience involving communicating with the public or other related areas.
• Or any equivalent combination of education experience and training that provides the required knowledge skills and abilities.
• Required to respond expediently to emerging situations in various locations.

Flexible/Hybrid Working:
A hybrid work schedule is available for this position after an orientation period working in the office after hire. Remote work for this position is subject to departments operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

Physical Demands

The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves moving communicating operating objects tools or controls and reaching.
• Vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
• The employee may be required transport position install and/or move objects up to 20 pounds.
• The noise level in the work environment is usually moderately quiet while in the office or moderately loud when in the field.

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name address and other demographics. To help us please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter resume writing sample and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks including at least one prior supervisor.
• Some positions may require completion of a criminal background checkprior to start employment
• Some positions may require obtaining a commercial drivers license (CDL) licensures or additional certifications.

At the City of Bellevue youll be part of a team committed to providing exceptional customer service upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions our interactions and our decision making in the City of Bellevue organization is: Exceptional Public Service Stewardship Commitment to Employees Integrity Innovation and Diversity Equity & Inclusion. Youll work in an environment that is innovative collaborative future focused and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. Its what makes the City of Bellevue an exciting place to work live and explore.

Have we piqued your interest yet Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation marital status national origin genetic information disability age veteran status or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at or .If you are invited to participate in the selection process and need ADA accommodations please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

any technical difficulties with your application please contact the NEOGOV support line at .

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