Registration & Scheduling Specialist

When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.

Job Description:

Essential Responsibilities including but not limited to:

1. Registers all new and established outpatients upon arrival verifying collecting co-payments and updating required information where needed. Is responsible for collecting and data-entering information with high degree of accuracy.

2. Statuses all appointments at the time of check-in. Confirms that all appointments are statused by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames.

3. Regularly rounds with patients in waiting areas and provides patients with status updates as they relate to appointment wait times and changes.

4. Monitors patient waiting areas for cleanliness and appearance.

5. Works collaboratively with the Access Center at LHMC to schedule patients and create access. Meets established department productivity standards.

6. Works on the scheduling work queues and recall lists by calling patients to set up appointments.

Required Qualifications:

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems required including web based applications and some Microsoft Office applications which may include Outlook Word Excel PowerPoint or Access.

Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying lifting pushing pulling objects. Sitting most of the time with walking and standing required only occasionally
This job requires constant sitting Fine Manipulation using both hands Keyboard use. Rarely there may be Power Grasping using both hands Pushing/Pulling using both hands.

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors that may include seniority education training relevant experience relevant certifications geographyof work location job responsibilities or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials call pay premium pay overtime pay and other additional pay practices as applicable to the position and in accordance with the law.

As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35000 people working together. Nurses doctors technicians therapists researchers teachers and more making a difference in patients lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled