Bilingual Digital Literacy Coordinator
Bilingual Digital Literacy Coordinator
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Job Description
Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
October 2 2025Application Deadline:
Salary Information:
$20.10-$23.48For current employees pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.
Department:
School of Academic AdvancementOperationsJob Description:
Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world tackle challenges and develop innovative solutions.
Position Details:
Position Duration: This position is a grant funded position through June 30 2026 with expected renewal based upon college approval/funding.
Schedule/Location: This hourly position works in person 40 hours per week at our Goodman South Campus. General working hours are 8:00-4:30 M-F with some evenings and weekends as needed.
Benefits: This position offers excellent full-time benefits including health/vision/dental insurance.
Language Premium: This position offers a $200 per month bilingual pay premium (Spanish or Arabic). Verbal reading and writing proficiency testing is required.
Deadline: This position will be opened until filled with a first review date of October 22 2025 at 11:59pm. After this date the recruitment may close without further notice.
Required Documents (2): Failure to include these documents by the first consideration date can result in the disqualification of your application.
1. Resume
2. Cover Letter - In your cover letter (or on a separate document) please describe your level of proficiency with either Spanish or Arabic. Also please describe your level of proficiency with Microsoft Office Suite and your comfort level learning new technology.
Accountabilities:
Develops and teaches new digital skills workshops and orientations that are accessible and aligned with course content while serving as the primary point of contact for walk-in phone and online inquiries to ensure students receive timely relevant support that promotes digital readiness and academic engagement.
Facilitates regular drop-in digital literacy support sessions for students to provide accessible just-in- time assistance that builds digital confidence promotes effective use of technology and supports success in teaching and learning.
Provides one-on-one student tutoring that addresses specific digital skills gaps to enhance learning proficiency empower students with the confidence to use technology effectively and support their overall academic success.
Assists with the distribution and management of loaner laptops and hotspots for students in need to ensure equitable access to technology removing barriers to learning and enabling full participation in academic activities.
Maintains an online resource hub with video tutorials and FAQs to provide on-demand self-paced support that reinforces digital learning extends access beyond in-person services and empowers users to develop skills independently.
Monitors the integration of digital competencies into all course offerings to ensure consistent incorporation of essential digital skills thereby enhancing student learning outcomes and preparing learners for academic and professional success.
Knowledge Skills & Abilities
Digital Skills: Computer fundamentals email usage file management
Proficiency in MS Office Suite (Word Excel PowerPoint) Google Workspace. Ability to perform basic IT troubleshooting experience (software errors login errors and connectivity issues)
Familiarity with online learning software (such as MyEnglishLab and other relevant software).
Ability to work independently with general supervision.
Ability to provide customer service and resolve concerns.
Experience with or ability to quickly learn collaboration software i.e. Webex TEAMS.
Minimum Requirements:
Associates degree (or equivalent work experience)
0-2 years of relevant work experience
Bilingual in Spanish or Arabic (proficiency testing required)
Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues please contact us at the Talent Acquisition email or HR hotline .
To ensure that emails from us regarding your application do not go to your spam folder please add the @ domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race color national origin sex disability or age in employment admissions or its programs or activities. Madison College offers degrees diplomas apprenticeships and certificates in Architecture & Engineering; Arts Design & Humanities; Business; Construction Manufacturing & Maintenance; Culinary Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law Protective & Human Services; Science Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at or Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the colleges nondiscrimination policies: Lisa Muchka Director Civil Rights and Compliance 1701 Wright Street Madison WI 53704 (608) 246.5221
Required Experience:
IC
Employment Type
Full-Time
