Internship Trainee
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
We are seeking a motivated Enrollment & Engagement Intern/ Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves follow-up on missed contacts payment reminders and post-course feedback collection.
Tasks
Key Responsibilities:
- Lead Engagement & Registration:
Make outbound calls to leads explain course details and encourage registration. Assist with the registration process and maintain accurate records of all interactions. - Follow-Up on Missed Contacts:
Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course. - Payment Follow-Up:
Contact registered students who havent made payments provide payment reminders and ensure timely completion of enrollment. - Feedback Collection:
After course completion follow up with participants to collect feedback for future course improvements. - Target Achievement:
Meet daily/weekly targets for course registrations calls and follow-ups. Track progress and report on key metrics to management.
Skills & Qualifications:
- Strong communication skills with the ability to explain course details clearly and persuasively.
- Previous experience in telecalling or customer service is a plus.
- Goal-oriented with the ability to handle rejection and stay motivated.
- Basic knowledge on excel or data entry skills is preferred.
- Good time management and organizational skills.
Requirements
- Strong communication skills with the ability to explain course details clearly and persuasively.
- Previous experience in telecalling or customer service is a plus.
- Goal-oriented with the ability to handle rejection and stay motivated.
- Basic knowledge on excel or data entry skills is preferred.
- Good time management and organizational skills.
- Should be fluent in hindi language
Benefits
Work from anywhere flexible hours certification
Looking for candidte with sales flair and are passionate about customer relationship management
Key Skills
- Children Activity
- Cobol
- Cyber Security
- ABAP
- Housekeeping
- Light Vehicle Driving
