Phone Scheduler (remote)
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Job Location:
Pasadena, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
The scheduler will primarily schedules radiology imaging appointments performs pre-resignation receive/send faxes scans documents handles customer service-related requests communicates preparations handles call backs coordinates legal records requests and perform various other clerical tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Displays excellent communication skills and telephone etiquette.
- Answers incoming calls in a courteous and professional manner; follows scheduling protocols.
- Places calls to clients expressing difficulty with scheduling.
- Notifies payer if any problems scheduling their clients.
- Maintains good rapport with clients administrative/clinical staff and payers.
- Schedules reschedules or cancels new or task confirms appointments and notifies staff of changes when necessary.
- Enters accurate information in the system for appointment scheduling rescheduling cancellation and commentUpdates account information at the point of scheduling.
- Communicates and interacts with all departments effectively and
- Pre-registers submits reports and documents inputs data as needed for appointment and requests films CDs as
- Gives clients appropriate orientation for preparatory and safety protocols and provides directions to facilities.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
