Phone Scheduler (remote)
Phone Scheduler (remote)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY
The scheduler will primarily schedules radiology imaging appointments performs pre-resignation receive/send faxes scans documents handles customer service-related requests communicates preparations handles call backs coordinates legal records requests and perform various other clerical tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Displays excellent communication skills and telephone etiquette.
- Answers incoming calls in a courteous and professional manner; follows scheduling protocols.
- Places calls to clients expressing difficulty with scheduling.
- Notifies payer if any problems scheduling their clients.
- Maintains good rapport with clients administrative/clinical staff and payers.
- Schedules reschedules or cancels new or task confirms appointments and notifies staff of changes when necessary.
- Enters accurate information in the system for appointment scheduling rescheduling cancellation and commentUpdates account information at the point of scheduling.
- Communicates and interacts with all departments effectively and
- Pre-registers submits reports and documents inputs data as needed for appointment and requests films CDs as
- Gives clients appropriate orientation for preparatory and safety protocols and provides directions to facilities.
Employment Type
part_time
