Summer InternCo-op 2026 Disability Case Manager
Summer InternCo-op 2026 Disability Case Manager
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Job Description
*Please note there are specific application instructions required to be considered for this role**
At Manulife John Hancock we believe in investing in the future starting with you. Our Disability Case Manager Internship/Co-op is your launchpad to success offering the support structure and exciting opportunities you need to thrive and make your mark.
Are you a driven university student ready for an adventure in the world of Disability Join us as a Disability Case Manager Intern/Co-op for Summer 2026 with Manulife Group Benefits! You will connect with Plan Members Plan Sponsors the Medical Community and Vendor Partners in this exciting role delivering exceptional disability claims management for our clients.
Position Responsibilities:
- Work closely with Case Managers Disability Specialists and Associate Managers.
- Make follow-up phone calls and/or send written communication to Plan Members Plan Sponsors medical professionals and vendors.
- Reach out to Plan Members by phone to complete functional telephone interviews.
- Keep claim files up-to-date and accurate.
- Support payment of invoices.
- Update Plan Member banking information.
Required Qualifications:
- You are currently studying in an undergraduate program like Nursing Health Sciences or Mental Health.
- You have great organizational skills and can communicate well both in writing and speaking.
- You are comfortable using Microsoft Office Suite (Word Excel PowerPoint).
- You can manage working on your own and love being part of a team.
- You are good at juggling multiple tasks at once.
- You have some basic knowledge about claims processing and health insurance.
- You have had some experience in customer service or administrative work.
- Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
- As part of our co-op program you will gain early access to Manulife John Hancocks premier early talent program GRO tailored to graduating students! This program is designed to launch your career with the support structure and opportunities you need to thrive.
Application Instructions:
- Submit your resume cover letter academic transcript and work term evaluation (if any) in one PDF file.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
RemoteRequired Experience:
Manager
Employment Type
Full-Time
