Product Manager- Payments and Money Movement

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

• Job Description Summary

  Responsible for executing the strategy of the product umbrella as outlined by the Lead Product Manager Product Executive and Head of Product Management for the business unit. Responsible for Product Management Lifecycle activities such as defining the target client segment market and evaluating industry trends and uncovering opportunities. The senior product manager will also perform launches and post launch assessments/ recommendations. Acts as a resource for direction training and guidance for less experienced staff.

  Additional Information

  Product Manager Payments & Transfers

  
  Join our innovative team to lead digital payments product management driving modern payment solutions and enhancing client trust and satisfaction. The main purpose of this job is to oversee and enhance our ACH Wire Transfer Instant Payments capabilities. The individual will also play a key role in driving several emerging payment projects including the Global Wire ISO 20022 Compliance program. A broad payment background is highly desired; Wire Transfer ACH RTP/FedNow Check Disbursements Integrated Payables Integrated Receivables and International transactions.

  Major Duties

• Establish new product functions and committees for Payments modernization journeys and emerging rails across consumer and commercial business use cases.
• Serve as the go-to product owner for Payments Platforms communications across various user journeys.
• Manage Rules Program and Compliance Rules driving organizational changes engaging with partners to manage industry changes impacting roadmap and product set.
• Design and build new processes to address gaps focusing on self-service mobile and client experience.
• Direct Wire and Good Funds/ Real-Time Payments online banking product roadmap and performance reporting highlighting efficiency resiliency improvements.
• Collaborate with Global Payment Operations practice on commercializing changes available from global ISO20022 and SWIFT initiatives.
• Lead change management relationships communications across functional partners ensuring compliance with risk and regulatory requirements.
• Maintain visibility over needs of client segments product timelines monitor blockers and liaise with stakeholders.
• Engage with partners to manage industry changes impacting the roadmap and product set.
• Coach and mentor the digital payments delivery team on best practices for resource and dependency management.

• 
  Required Qualifications Capabilities and Skills:

• Minimum of 10 years of experience delivering products with end-to-end ownership of payment instruments (ideal combination of traditional payment ACH Card real-time payments online and / or mobile channels).
• Experience in operational management change readiness incident management routines.
• Advanced knowledge of banking payment rails: ACH Pay by Bank Zelle SWIFT ISO20022 etc.
• Advanced knowledge of the product development life cycle requirements management and data analytics.
• Conduct regular feedback sessions to gain valuable customer feedback on the product features and enhancements being developed.
• Collaborative mindset with the ability to work effectively with diverse teams.
• Excellent analytical skills and ability to present fact-based recommendations.
• Develop sales support and marketing plans inclusive of solution offerings and pricing analysis.
• Strong communication and presentation skills across client facing business and technology requirements.
• Experience writing user stories epics test cases and business cases with working understanding of design thinking and how to enable products and services through digital channels (online mobile etc.)
• Familiarity with tools such as Azure JIRA and Agile methodologies (e.g. sprint planning); Miro
• Advanced level proficiency with Microsoft Word Excel Teams and Outlook
• Conducts post launch audits tracks product success analyses P&L metrics KPIs make recommendations for improvements.
• Proven ability to work in a fast-paced environment and manage multiple dependencies.
• Attend and represent the bank at industry events and publish in industry publications.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Prior experience in Wealth Management or Private Banking preferred

• 
  Preferred Qualifications Capabilities and Skills:

• Bachelors degree in business administration or in related field or equivalent combination of education and experience required.
• 8 years directly related product development project management and/or vendor management.
• 3 years of experience in Agile product management managing medium to large product projects required.
• Financial Services industry experience preferred.
• Preferred experience with US domestic and international payment systems and networks (i.e. Fiserv FIS Federal Reserve NACHA The Clearinghouse SWIFT ISO20022)
• Familiarity with various implementation migration and conversion planning routines.
• Program or project management experience is advantageous planning analysis design and governance.
• Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment.
• Leadership and organizational skills are required to determine the Business Units goals resources needed and to assess and develop the skills of staff.
• Assess industry movement and refine value-based pricing post the launch of new products

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.