Staff Site Reliability Engineer-Federal, Security Clearance

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AI-powered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.

Our Engineering team built the worlds largest cloud security platform from the ground up and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint the team has made us and our multitenant architecture todays cloud security leader with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects software engineers security experts and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

Were looking for an experienced Staff Site Reliability Engineer (Federal) to join our Government Cloud team. Reporting to the Manager Site Reliability Engineering this is an onsite role based at our Crystal City office in Virginia. This role requires Secret Security Clearance which must be maintained throughout employment. Candidates must be willing and able to work from a SCIF as part of the team providing 24x7 coverage including night and holiday shifts. You will be responsible for:

• Managing operational tasks for Zscalers products in the US Governments classified environments including deployments on-call duties and incident management. This includes participation in regular deployment sync meetings and operational hand-offs
• Managing all cloud infrastructure components such as AWS private cloud environments containers and VMs
• Developing scripts containerized services and monitoring mechanisms to automate operations tasks and ensure minimal disruption to service
• Developing operations documentation handling escalations implementing measures to prevent recurring incidents and contributing to DevOps best practices
• Building new and enhancing existing Zscaler services within classified environments

What Were Looking for (Minimum Qualifications)

• Active Secret Security Clearance required and must be maintained throughout employment
• 5 years of Site Reliability Engineering experience and Bachelors degree in Computer Science or a related field
• Site Reliability Engineering experience in both Operations and Engineering environments
• Experience with High/Moderate FedRAMP authorization levels and monthly monitoring including vulnerability scanning evaluation patching and reporting. Knowledgeable in virtualization cloud services web security and networking protocols (HTTP SSL/TLS DNS SQL)
• Proficiency in Linux administration network troubleshooting automation tools like Ansible and Terraform and skilled in Python coding and container-based architectures (AWS ECS Kubernetes).

What Will Make You Stand Out (Preferred Qualifications)

• Experience with air-gapped and classified environments and monthly monitoring programs (scanning evaluating patching and reporting on environment vulnerabilities)
• Information Assurance Technician Level 2 certification and Top Secret security clearance

#LI-Onsite

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

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