PC Systems Specialist Associate

PC Systems Specialist Associate

Information Technology and Systems

College of Education & Human Development

Georgia State University

Georgia State Universitys College of Education & Human Development is committed to high-quality instruction and high-impact research. Its student population reflects the diverse composition of our state and nation.

For more than 50 years we have been building a legacy as a college graduating educators and professionals equipped with the tools knowledge and inspiration to ensure others have an even brighter future. At Georgia States College of Education & Human Development we are moving lives forward.

Information Technology and Systems within the College of Education & Human Development is seeking to hire a PC Systems Specialist Associate.

WHAT MAKES GSU A GREAT PLACE

• Generous benefits including health dental vision tuition assistance retirement etc.

• A knowledge-sharing organization that works collaboratively with diverse partners.

• Professional development opportunity and mentorship.

• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position will provide IT support to the College of Education & Human Development.

DUTIES AND RESPONSIBILITIES INCLUDE:

Desktop Support (PC and Apple):

• Prepare new computer systems utilizing System Center Configuration Manager and Jamf Connect.

• Manage the installation maintenance troubleshooting and migration of computer systems and peripherals. Manage the installation and troubleshooting of computer software.

• Install local and network printers and work with the departments to help in the setup process of multifunction printer/copiers.

• Prioritize and resolve general support tickets.

• Perform tasks in-person and remote.

Classroom and Conference Rooms:

• Manage the installation maintenance troubleshooting and migration of computer systems and peripherals.

• Manage the installation and troubleshooting of computer software

Audio/Visul Support:

• Handle general questions from faculty and staff in regard to use the equipment in the AV equipped rooms.

• General maintenance of AV equipment.

• Assist GSU AV Team in repairing AV equipment

General:

• Performs other advanced level specialist duties as assigned.

• Attend various GSU IIT meetings.

• Attend training seminars related to this position when needed.

• Management: Maintain CEHD Asset and Inventory System for the Deans Office.

To be fully considered for this position all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application

• Resume

• List of three references

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Bachelors degree and one year of related experience; or a combination of education andexperience.