Position Overview:

As a Home Health & Hospice Scheduler you will be responsible for scheduling clients for Home Health/Hospice services with clinician continuity. Identifies client need and schedules clinicians with the appropriate competencies to match client level of care. The Scheduler is expected to exercise judgement in determining the most effective and efficient method of scheduling and rescheduling patients. Provide optimal levels of communication with patients clinicians clinical managers physicians and homecare coordinators. May also provide coverage for multiple sites and/or Hospice support.

Why Join Us

Start Here Grow Here... Stay Here!

At our core we believe in building careers not just jobs. Many of our team members stay with us for the long hauland for good reason. Our culture is built onsupport growth and opportunity.

What You Can Expect:

• Consistent Reliable Workloads
  Enjoy steady assignments with guaranteed hoursno surprises.

• Competitive Pay & Low-Cost Benefits
  Get exceptional coverage and real savings that make a difference.

• Supportive Leadership
  Our management team is here to help you succeed every step of the way.

• Career Growth Opportunities
  Every leader on our team started in a field roleyour path to leadership starts here.

• Epic EMR System
  Streamlined documentation and communication for better care and less stress.

• Fast Hiring Process
  Quick interviews and job offersbecause your time matters.

• Meaningful Work
  Deliver one-on-one care that truly impacts lives.

What Will You Do:

• Ensure scheduling is performed in accordance with defined policies and procedures.

• Coordinate schedules and facilitate processes for assigning clinicians to clients based on client need and caregiver continuity.

• Strives to achieve continuity of clinicians at clients home by scheduling no more than three different clinicians per discipline and episode as much as reasonably possible.

• Create and maintain daily schedules for all disciplines.

• Perform initial Welcome call with clients to confirm demographics and arrange admission visit within 48hrs.

• Communicates with clients regarding delays in physician ordered services.

• Work in conjunction with the clinical manager to ensure clinicians are fully productive and productivity measures are met.

• Review all daily scheduling reports timely and provide necessary follow-up actions

Minimum Qualifications:

• High School Diploma or GED required; Associate degree preferred.

• Healthcare experience preferred.

• 1-2 years of scheduling experience in a health care setting preferred.

• Demonstrates understanding and interpretation of Medical Terminology.

• Must be able to communicate effectively with internal and external customers.

• Ability to type 50 wpm and be proficient in Microsoft office products including Outlook Excel and Word.

• Working knowledge of standard office equipment.

• Ability to consistently demonstrate commitment to the mission vision values and Organizational Code of Ethics and adhere to the Compliance Program.

Benefits Highlights:

• Pay Range $18.63-$27.94 per hour(based off of years of experience & skill set)

• Medical dental and vision insurance starting Day One

• Short- and long-term disability coverage

• 403(b) retirement plan with employer match

• Generous paid time off 7 paid holidays

• Tuition reimbursement up to $5250/year

• Comprehensive onboarding and orientation

• Live Your Whole Life Incentive Program earn premium discounts for completing wellness activities

About Holy Cross Home Care and Hospice (Maryland)

Holy Cross Home Care and Hospice is a member ofTrinity Health At Home a national home care hospice and palliative care organization serving communities throughout eleven states. As a faith-based not-for-profit agency we serve patients and families in the comfort of home offering skilled nursing therapy (physical occupational speech) and medical social are Medicare-certified and accredited by The Joint Commission. Learn more about us atHCHomeCareHospice.