Primary Details

The Opportunity

• Ensure 100% regulatory compliance with laws and industry codes.
• Maintain good working relationships with stakeholders and clients.
• Process transactions and emails related to products processes and policies accurately.
• Provide personalised and quality service to meet customer expectations.

Your new role

• Call centre experience in insurance and/or banking industry with billing responsibilities.
• Increasing level of responsibility in call centre environment.
• Policy administration experience.

About you

• Demonstrated planning prioritization and organization skills
• Strong client orientation/customer service skills
• Strong analytical leadership communication & interpersonal skills
• Sound PC skills
• Professional qualification in insurance or related disciplines or degree holder preferred
• Relevant experience in general servicing and underwriting with at least 5 years in managerial capacity
• Advanced knowledge of insurance sales/business development function

About QBE
What if you could have a positive impact at work and in the world
At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And with more than 13000 people working across 27 countries our scale means were big enough for your ambitions yet small enough for you to make a real impact.

QBE Asias operations is part of the QBE International Division and has had a presence in Asia for more than 130 years with offices in: Singapore Hong Kong & Macau Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers business partners people and the community. We support ESG efforts through the QBE Foundation which helps to create strong resilient and inclusive communities by focusing investment and efforts on two key areas where we believe we can have the greatest impact climate resilience and inclusion.

Benefits
Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options
Work from home policy
Paternity leaves matching with maternity leave
Well-being programs
Pensions
Medical benefits
Globally access to online learning via LinkedIn Learning
On top of annual leaves 3 additional days off (Family care leaves)
Study leave
Marriage leave
Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now so you can be part of our success and we can be part of yours.
Your career at QBE Lets make it happen.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.