Assistant Manager Operations

Job Summary:

The Assistant Manager - Operations in Fulfilment & Logistics Operations is responsible for managing and executing inventory warehouse and fulfilment activities. This role covers all types of warehouses including Container Freight Stations (CFS) Container Yards (CY) inland depots and bonded warehouses whether owned operated or both by the organization. The incumbent will lead a team manage employee lifecycle processes and ensure operational excellence through effective planning execution and coordination.

Key Responsibilities:
Operational Execution:
Oversee inbound and outbound processes optimizing resources to meet operational goals.
Ensure accurate inventory control and alignment with customer-specific KPIs.
Collaborate with cross-functional teams to maintain seamless supply chain execution.
Implement business plans and develop policies and practices to drive efficiency.
Identify and resolve operational challenges using data-driven solutions.

People Management:
Lead and manage a team with full employee lifecycle responsibilities including hiring performance appraisal pay reviews and professional development.
Identify training needs and provide coaching and mentoring to team members.
Foster a culture of continuous improvement and innovation within the team.
Financial and Performance Management:
Ensure delivery of financial budgets as agreed for the area of responsibility.
Monitor and report on key performance indicators (KPIs) to ensure operational efficiency.
Adapt departmental plans and priorities to address resource and operational challenges.
Safety and Compliance:
Ensure compliance with safety standards and regulatory requirements.
Promote a safety-first culture and drive adherence to operational policies.
Stakeholder Engagement:
Manage relationships with external stakeholders including customers vendors and partners.
Collaborate with internal stakeholders including cross-functional teams and senior leadership.
Innovation and Automation:
Drive automation and process improvements to enhance operational efficiency.
Leverage technology and best practices to streamline fulfilment and logistics operations.

Qualifications and Experience:
Proven experience in fulfilment and logistics operations with a strong understanding of inventory and warehouse management.
Demonstrated leadership capabilities with experience in people management.
Strong problem-solving skills and ability to make data-driven decisions.
Excellent communication and stakeholder management skills.
Knowledge of industry regulations and safety standards.
Key Deliverables:

of Customer Service Level Agreements (SLAs)
of Financial Budgets
Development and Training
-Driven Problem Solving
of Automation and Innovations
Stakeholder Engagement
This role requires an individual with in-depth knowledge and experience in logistics operations the ability to work independently and the capability to lead teams to achieve business objectives efficiently.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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