OS&D clerk

Regina - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a Monday to Friday Dayshift 7:00 AM To 3:30 PM
Tracing of Freight involves looking for missing freight researching Proof of Delivery (POD) and Bill of Lading (B/L) documents and determining the exact delivery time for shipments.
Requests by customers and terminals via phone calls or emails
Gathering information on shortages no pros no goods etc and finding common issues to report to the Terminal Manager.
Calling the customer with exceptions to verify possible damages shortages re-routing and various other duties as requested by the customer regarding delivery problems.
Obtaining return authorizations from customers or authorizations to reroute or re-deliver as required. Obtaining phone numbers confirming terms etc.
Camera checks for missing freight
Answering emails within 45 minutes
Dealing with upset customers

Qualifications :

Pleasant mannerism is required

Well organized

Ability to work unsupervised

Knowledge of computers and typing skills are essential

Excellent data entry and listening/communicating skills

Ability to prioritize and multi-task

Ability to handle stressful situations and keep calm

Team player

Excellent communication skills both orally & written

Providing customers with excellent customer service and escalating issues

Additional Information :

What do we offer you

Competitive wages start at $21.32 & after 3 months $22.39 and 1 year $24.70
Comprehensive Benefits Program
Profit-Sharing Opportunities
Fast-paced environments
Rewarding Careers
Opportunities for Growth and Advancement
We would like to thank all those expressing an interest in this
position; however only the candidates selected for an interview will
be contacted.

Remote Work :

Employment Type :

Full-time

This is a Monday to Friday Dayshift 7:00 AM To 3:30 PMTracing of Freight involves looking for missing freight researching Proof of Delivery (POD) and Bill of Lading (B/L) documents and determining the exact delivery time for shipments.Requests by customers and terminals via phone calls or emails G...

Key Skills

Customer Service
Communication skills
Basic Math
Cashiering
Computer Skills
Math
Retail Sales
10 Key Calculator
Copywriting
Cash Handling
Planograms
Stocking

Apply Now

About Company

Manitoulin Group Of Companies

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where youre headed, we have th ... View more

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