Property and Customer Service Officer (Parkes)
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Make a real difference for Country Culture and Community
MLAHMC is the largest Aboriginal housing management organisation in NSW managing over 600 properties across regional and remote communities. Their mission is to strengthen Aboriginal families and communities through safe sustainable and culturally appropriate housing.
The team are now seeking a motivated Property and Customer Service Officer to join their Property Team in this role youll be a key point of contact for tenants and contractors coordinating property maintenance and ensuring timely high-quality service delivery that supports the comfort and wellbeing of Aboriginal people in their homes.
Your key responsibilities will include:- Providing friendly professional service to tenants contractors and community members via phone email and in person.
- Logging allocating and tracking maintenance and repair requests from start to finish.
- Coordinating contractor compliance - ensuring licences insurances and WHS documentation are up to date.
- Scheduling planned maintenance and following up to ensure works are completed on time and to standard.
- Keeping accurate and up-to-date property and tenant records in the tenancy management system.
- Preparing correspondence inspection notifications and basic reports for the Property Team.
- Supporting the Property and Tenancy teams with administrative tasks to ensure smooth operations.
- Upholding MLAHMCs values of integrity respect and cultural safety in all interactions.
- It is highly preferred that you are of Aboriginal or Torres Strait Islander descent.
- Strong customer service and administrative skills with a proactive and professional approach.
- Excellent communication skills and confidence managing enquiries from tenants and contractors.
- Strong attention to detail and ability to manage multiple tasks in a busy office environment.
- Strong organisation and IT skills including Microsoft Office and databases with a focus on accuracy and data integrity.
- A collaborative attitude and commitment to supporting Aboriginal communities through housing.
- Current National Criminal History Check and Working with Children Check (or willingness to obtain).
Desirable:
- Experience in property management and/or residential housing maintenance.
- Understanding of contractor compliance requirements and maintenance processes.
- Certificate III or IV in Business Administration or Community Services (or equivalent experience).
At MLAHMC youll be part of an Aboriginal-led organisation that values culture compassion and community impact. Youll join a supportive purpose-driven team working to create lasting positive change for Aboriginal families and communities across NSW.
Required Experience:
Unclear Seniority
Key Skills
- Databases
- Inventory Control
- Law Enforcement
- Warehouse Experience
- Computer Literacy
- Business requirements
- Sharepoint
- Training & Development
- Property Management
- Public Speaking
- Supervising Experience
- Stocking
About Company
Outsourced HR Solutions for the not-for-profit, government and community services sectors. We can be your HR team, or support your existing one with additional capacity.
