Senior Product Delivery Associate
Senior Product Delivery Associate
Posted on :
04-10-2025
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1 Vacancy
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Job Description
Description
Be at the heart of transforming visions into market-ready products while you navigate through and solve complex this dynamic environment you ensure smooth product delivery and support change initiatives marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Client Onboarding & Services you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams build key relationships and enable the product to continuously deliver value. You will be responsible for a merchant portfolio where you will assist in driving strategy and optimization. This role involves collaboration with internal and external stakeholders client implementations and servicing and process validation.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firms risk controls compliance and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Demonstrate a strong understanding of the organizations purpose operations and your specific business segment.
- Conduct research to identify product issues collaborating with relevant resources and third-party vendors for timely accurate resolutions and staying informed on product enhancements.
- Present fraud performance and trends within the clients ecosystem to leadership offering recommendations for improvement and meeting project deadlines.
- Provide product training and support within the fraud user interface to clients facilitating a self-service approach and improving training materials and processes.
- Communicate process status including key risks issues and potential solutions both internally and to clients.
- Investigate data anomalies that lead to risk supplying clients with findings and solutions derived from data analysis.
- Manage incoming requests supplying necessary data to develop new products or enhance existing ones.
- Execute effective process management and accountability structures to ensure required controls are maintained.
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Demonstrated ability to evaluate existing practices propose innovative solutions and process enhancements as business transitions to target state tools and processes
- Understanding of merchant services processes and the ability to consult with internal and external customers by having worked with/in merchant services
- Demonstrates knowledge to learn testing functions on multiple platforms
- Bachelors degree or equivalent experience
Preferred qualifications capabilities and skills
- Developed knowledge of the product development life cycle
- Consistently demonstrates and advances knowledge to learn testing functions on multiple processing platforms and capable of receiving case assignments on multiple platforms
- Background in product testing client onboarding client service validation testing or financial operations
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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