Operations Director, Home Care
Share
Job Location:
Rock Hill, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Director of Home Care Rock Hill SC
At BAYADA Home Health Care were dedicated to providing compassionate high-quality home health care to medically fragile children and their families. Our team of skilled clinicians caregivers and support staff works tirelessly to ensure every child receives personalized care in the comfort and safety of their home. Were currently seeking a dynamicOperations Director to lead our office in Rock Hill SC and help drive excellence in clinical care operational performance and family satisfaction.
Position Summary:
The Director of Pediatric Home Care is responsible for the overall leadership management and growth of the pediatric home care office. This role combines clinical oversight team development business operations and regulatory compliance to ensure our patients receive exceptional care and our staff are supported and empowered.
Key Responsibilities for a Home Care Director:
- Lead mentor and manage a multidisciplinary team including clinical supervisors nurses caregivers and administrative staff.
- Oversee daily operations of the pediatric home care office ensuring efficient scheduling compliance and service delivery.
- Develop and manage budgets monitor key performance indicators (KPIs)
- Build and maintain strong relationships with referral sources hospitals physicians and community organizations..
- Ensure all services meet federal state and accreditation standards for pediatric home health care.
- Identify operational inefficiencies and implement process improvements.
- Drive quality improvement initiatives and maintain a culture of excellence and safety.
- Monitor performance metrics budgets and staffing levels to ensure financial and operational health of the office.
- Represent the agency in the community and participate in outreach efforts to grow awareness and patient census.
- Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency.
- Monitor patient satisfaction and implement feedback into service improvement plans.
- Ensure care coordination aligns with family preferences cultural values and patient needs.
- Foster a collaborative accountable and supportive workplace culture.
Qualifications for a Home Care Director:
- Four year college degree required
- Minimum 3 years verifiable experience in home care (preferred but not required) home health or related healthcare leadership roles.
- Proven interpersonal recruiting and employee relation skills
- Knowledge of state regulations plus
- Demonstrated leadership ability with experience managing diverse teams.
- Excellent communication problem-solving and organizational skills.
- Passion for delivering compassionate family-centered pediatric & adult care.
Why youll love BAYADA:
- Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity reflecting our commitment to creating an inclusive supportive environment.
- Impactful Work- Make a meaningful impact in the Greenville Community
- Weekly Pay- Consistent weekly paychecks to keep your finances on track.
- Comprehensive Benefits- Medical dental vision and more-- weve got you covered
- We offer a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance program
- To learn more about BAYADA Home Health Care benefits Life Balance- Enjoy a Monday-Friday 8:30 AM- 5:00 PM schedule.
- Career Growth- Advancement opportunities to help you grow in your career.
- Nonprofit Organization- As a mission-driven nonprofit BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
As an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Required Experience:
Director
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
About Company
A trusted, nonprofit, home health care agency with decades of experience providing up to 24/7 home care for elderly individuals, children, and adults of all ages.
