Monitor (2nd & 3rd Shift)
Monitor (2nd & 3rd Shift)
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Job Description
Job Details
Description
Company Description
A mission-driven organization LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability self-sufficiency and Northeast Ohio we help people obtain job skills and employment locate safe and stable housing access supportive services and overcome barriers to secure second chances in the community.
Position Summary
The Monitor in a low demand shelter is responsible for the overall functioning of the shelter including maintaining a peaceful safe supportive and orderly environment. The position serves single adults who are homeless and includes basic orientation (services rules & policies) assistance with basic immediate needs de-escalating conflict and being a stable welcoming presence.
Some of the duties include:
- Conduct rounds security checks and perform searches as needed. Immediately reports abnormal findings to shift supervisor or Director of Operations.
- Handle front desk duties including enrolling new residents in the shelter data system scan-in residents enforce bans and utilize appropriate security measures (such as metal detector wanding handling contraband).
- Monitors security cameras to ensure clients are complying with policies regulating conduct.
- Interacts with clients professionally using open and respectful communication.
- De-escalates potentially volatile situations between clients when necessary utilizing Handle With Cares intervention strategies.
- Monitors client and visitor movement inside facility.
- Responsible for rule enforcement and assisting in the daily needs of shelter residents. including making
- Prepares incident/accident/injury reports as necessary.
- Maintains detailed records of events that occur during the shift.
Qualifications
Our ideal candidate has a high school diploma or equivalent; some experience working with the homeless chemically dependent or mentally disabled individuals; and effective communication and crisis intervention skills.
LMM is an Equal Opportunity Employer that recognizes the value of having staff who reflect different life experiences and offer excellent benefits generous PTO and respectable wages.
Employment Type
Unclear
