Desktop Support Technician on-site
Desktop Support Technician on-site
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Essential Job Functions:
Offer foundational technical support in infrastructure services providing assistance in routine tasks.
Assist with infrastructure projects and assignments.
Participate in basic monitoring and routine troubleshooting of infrastructure systems.
Collaborate with team members to address infrastructure challenges and daily operational tasks.
Support the creation and maintenance of infrastructure documentation.
Develop and improve technical skills through on-the-job experience.
Show eagerness to learn and gain expertise in infrastructure services.
Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
Bachelors degree in a relevant field or equivalent combination of education and experience
Typically 1 years of relevant work experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner that stays abreast with industry knowledge and technology
Knowledge of Microsoft 365 required; Windows
Basic Android and IOS knowledge
Other Qualifications:
An advanced degree in a relevant field is a plus
Relevant certifications such as CompTIA A Microsoft Certified: Azure Fundamentals or Google Cloud Associate are a plus
Previous on-site tech support customer facing experience
Remote support experience nice to have
Familiarity with Azure environment preferred
Knowledge of networking; VPN PC mainframe connectivity good to have
Knowledge of software and hardware troubleshooting
Experience with disc encryption bit locker and anti-virus a plus
CompTIA training
Basic Intune knowledge - for prepping/imaging computers
Nice to have:
- Asset management
- Shipping and receiving of hardware
- Experience with leading special projects
- ServiceNow CMDB
- ITL
Work Environment:
Office 100% on-site in Houston TX
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States Guam or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .
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Required Experience:
IC
Employment Type
Full-Time
