Desktop Support Technician on-site

DXC Technology

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profile Job Location:

Houston, MS - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

Essential Job Functions:
Offer foundational technical support in infrastructure services providing assistance in routine tasks.
Assist with infrastructure projects and assignments.
Participate in basic monitoring and routine troubleshooting of infrastructure systems.
Collaborate with team members to address infrastructure challenges and daily operational tasks.
Support the creation and maintenance of infrastructure documentation.
Develop and improve technical skills through on-the-job experience.
Show eagerness to learn and gain expertise in infrastructure services.
Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:
Bachelors degree in a relevant field or equivalent combination of education and experience
Typically 1 years of relevant work experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner that stays abreast with industry knowledge and technology
Knowledge of Microsoft 365 required; Windows
Basic Android and IOS knowledge


Other Qualifications:
An advanced degree in a relevant field is a plus
Relevant certifications such as CompTIA A Microsoft Certified: Azure Fundamentals or Google Cloud Associate are a plus
Previous on-site tech support customer facing experience
Remote support experience nice to have
Familiarity with Azure environment preferred
Knowledge of networking; VPN PC mainframe connectivity good to have
Knowledge of software and hardware troubleshooting
Experience with disc encryption bit locker and anti-virus a plus
CompTIA training
Basic Intune knowledge - for prepping/imaging computers

Nice to have:

  • Asset management
  • Shipping and receiving of hardware
  • Experience with leading special projects
  • ServiceNow CMDB
  • ITL

Work Environment:

Office 100% on-site in Houston TX

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States Guam or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .

We participate in addition to the posters already identified DXC provides access to prospective employees for theFederal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below select your state to view all applicable federal state and locality postings. Postings are available in English and in Spanish where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability a disabled veteran or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability you may request a reasonable accommodation by contacting us viaemail.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.


Required Experience:

IC

Job Description:Essential Job Functions: Offer foundational technical support in infrastructure services providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with...
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Key Skills

  • Mac Os
  • Active Directory
  • Desktop Support
  • Computer Networking
  • Mobile Devices
  • Windows
  • Remote Access Software
  • SCCM
  • Help Desk
  • Operating Systems
  • Remedy
  • Troubleshooting

About Company

Company Logo

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more

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