Knowledge and Systems Management Consultant
Knowledge and Systems Management Consultant
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Job Description
DEADLINE FOR APPLICATIONS
14 October 2025-23:59-GMT01:00 Central European Time (Berlin)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE:Knowledge and Systems Management Consultant
TYPE OF CONTRACT: Jr Consultancy
UNIT/DIVISION: WFP Innovation Accelerator
DUTY STATION (City Country): Munich Germany
DURATION: 5 months (extendable)
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The World Food Programme (WFP) is the United Nations frontline agency fighting hunger. WFP reaches more than 100 million people every day - delivering food assistance in emergencies and working with smallholder farmers communities and governments to improve nutrition and build resilience.
The WFP Innovation Accelerator was recognized by Fast Company as one of the Best Workplaces for Innovators 2023 for its work in identifying nurturing and scaling disruptive start-ups and innovations to end global hunger. Based in Munich Germany the WFP Innovation Accelerator provides WFP employees entrepreneurs and start-ups with funding hands-on support and access to WFPs global operations. Through the WFP Innovation Accelerator WFP is leveraging unprecedented advances in digital innovation - such as mobile technology artificial intelligence and blockchain - and new business models to transform the way it serves vulnerable communities across the 2024 the Accelerator supported innovations that positively impacted the lives of 61 million people globally. The Accelerator acts as WFPs global function for innovation and supports WFP Country offices in developing their own innovation strategies and setting up their own local or regional innovation teams.
More information here: and Innovation Network enables and drives innovation by activating WFP innovators mainstreaming a culture of innovation & collaboration throughout the organization by providing tailored services and by building the digital systems and facilitated exchanges to scale and maximize impact.
ACCOUNTABILITIES/RESPONSIBILITIES:
The Consultant reporting to the Head of WFP Innovation Network is expected to:
Develop and drive forward knowledge management content creation curation and sharing of knowledge and best practices of the Innovation Accelerator and WFP Innovation network:Collate and analyze existing formal and informal information products and streams of content within the WFP Innovation Accelerator and its projects;
Create information repositories as applicable to include best practices and lessons learned related to the set-up and implementation of innovation activities;
Establish and ensure regular updating of a repository of knowledge products (both WFPs and external partners) and coordinate information gathering such as the WFP Innovation Playbook or others that may arise;
Identify knowledge management bottlenecks gaps and create processes and innovative activities to resolve these and further streamline and improve the effectiveness of knowledge sharing;
Define priority audiences communication channels and platforms for knowledge sharing;
Manage the engagement with the WFP Innovation Network across WFP global offices to leverage best practice data collation and information dissemination;
Provide guidance on project knowledge sharing requirements and information management between the Accelerator project leads and internal and external stakeholders;
Contribute and provide content to WFP corporate knowledge repositories or systems;
Contribute effectively to different working groups related to WFP Innovations culture of evaluation and learning including possibly driving an innovation-wide yearly Lessons learned exercise
Contribute towards an enabling environment for knowledge production and sharing
Manage and drive the betterment of digital systems to enable effective contribution reporting and open sharing across WFP InnovationDrive and manage the WFP Innovation Database back-end and content excellence;
Continuously drive the iteration and betterment of the database digital system using human centered design and collaboration best practices;
Plan the expansion roadmap of the Database to evolve it into an all-encompassing knowledge management and sharing platform for Innovation at WFP while maintaining a focus on a simple to use and agile database
Diligently edit or oversee the content across the database to safeguard accuracy of content and details;
Work across teams at the Accelerator and the WFP Innovation Network to ensure a wide uptake of the database and continuous use willingly work with others to resolve blockers that may hinder usage of the database;
Work across technical teams and the Database vendor team to improve usability striving for a best-in-class agile database;
Act as a focal point for the database build content to present and sell the database internally and externally;
Support the overall WFP Innovation Accelerator operations:Provide analysis & content preparation (e.g. presentations briefs) for corporate priority topics and management meetings;
Participate and carry out discussions with colleagues in other divisions or external stakeholders on topics related to innovation;
Support other core processes of the WFP Innovation Accelerator (e.g. workshop facilitation event hosting speaking engagements event management) as required;
Proactively contribute to a positive and high-performing team culture.
Support the Head of the WFP Innovation Network Innovation Accelerator and the Director of Innovation Division with any other activities as required;
DELIVERABLES AT THE END OF THE CONTRACT:
- Knowledge management content creation curation and knowledge sharing led and executed successfully across the entire WFP Innovation ecosystem
- Knowledge and information systems and repositories effectively contributed to advanced and mainstreamed
- Ensure that all work and materials developed during the contract are thoroughly and expertly documented and available to the WFP Innovation Accelerator team.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Bachelors degree in business communications or international development
or related areas. Masters degree is a plus.
At least 3 years of progressively responsible international experience in knowledge management communications and/or business- related positions. Experience in innovation and change management is beneficial.
Experience:
Knowledge & Skills:
Experience in knowledge management or communication experience within a global organization advantageous.
Strong conceptual thinking to develop new knowledge management and/or communication activities.
Understanding of knowledge management principles and capacity to deliver knowledge management and/or organizational learning activities.
Ability to produce high-quality written materials including graphically-based PowerPoint presentations as well as text documents.
Experience using Airtable and willingness to continuously evolve expertise; Digitally savvy embracing new tools and software proficient in online collaboration tools such as Mural and Trello is a plus;
Understanding of communications principles; creating and designing digital assets such as social media posts blogs graphics audio podcasts and videos a plus.
Able to generate new and original solutions to complex problems and to design new product ideas.
Able to interact with a broad range of stakeholders and external audiences with maturity and tact.
Excellent communication and presentation skills with the ability to write strategy documents develop business plans and write and deliver presentations.
Collaborative spirit able to partner with a wide range of people at all levels and across different cultures and to act with credibility humility and diplomacy.
Self-motivated and able to work with a high degree of autonomy.
Sets a high level of ambition for the project and own work to achieve impact for the hungry people we serve.
Approaches challenges with optimism positivity and sense of initiative. Fully committed and motivated to achieve the aims of the UN World Food
Programme
Languages:
Fluency in oral and written English is mandatory. Intermediate knowledge of another official UN language (Arabic Chinese French Russian and Spanish) or
Portuguese (one of WFPs working languages) is beneficial.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Contract
Employment Type
Full-Time
