RPA Support Engineer (Contractor Latam)
RPA Support Engineer (Contractor Latam)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Descripción del puesto
A software development company building scalable safe and reliable products
Requisitos
Bachelors or Masters degree in Computer Science Engineering or a related field.
At least 2 years of hands-on experience with UiPath Studio Assistant and Orchestrator.
Proven background in incident change and problem management.
Strong technical skills in C# or SQL REST APIs and version control (Git).
Familiarity with Jira ServiceNow or other ticketing platforms.
Understanding of UiPath platform infrastructure (e.g. Orchestrator setup robot provisioning).
Ability to troubleshoot efficiently prioritize requests and deliver timely resolutions.
Excellent English communication skills both written and spoken.
Collaborative mindset customer orientation and adaptability.
It is a plus if you have experience with UiPath advanced features such as Document Understanding AI Center Action Center or Process Mining.
Relevant exposure to enterprise-level support or managed services environments is preferable but not mandatory
Knowledge of VBA and Microsoft Office automation is also a plus.
Agile mindset: proactive communicative and capable of delivering value in incremental steps.
Strong verbal and written English communication skills
How youll drive success
Ensure seamless operation of production automations by providing L1/L2/L3 support.
Continuously monitor bots performance and availability addressing issues proactively.
Respond to incidents and requests in line with ITIL best practices.
Implement small enhancements and ensure solutions remain robust reusable and scalable.
Partner with business users to troubleshoot issues and roll out improvements.
Keep documentation updated and processes refined for smooth support operations.
Act as the bridge between automation developers business stakeholders and operations teams.
Beneficios
- 100% remote
- Salary in USD
- PTO National holydays
- Excellent woriking enviroment
Detalles
Nivel mínimo de educación: Universitario (En Curso)
Required Experience:
Contract
Employment Type
Full-Time
