IT Applications Delivery Manager

IT Applications Delivery Manager Arlington Heights IL/Remote

Intertek a leading provider of quality and safety solutions to many of the worlds top-recognized brands and companies is actively seeking a IT Applications Delivery Manager to join our team in Arlington Heights IL. This is a fantastic opportunity to grow a versatile career in IT.

Interteks Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture engineering and construction disciplines developing the most innovative product and project solutions. Interteks project-related assurance testing inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability safety and performance of your new developments existing assets and facilities.

Professional Service Industries Inc. (Intertek-PSI) is a leading US based provider of construction assurance testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing geotechnical services environmental engineering industrial hygiene and specialty testing.

Salary & Benefits Information

The salary range for this position is $90000 - $120000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other job-related reasons.

In addition to competitive compensation packages when working with Intertek you can expect benefits including medical dental vision life disability 401(k) with company match generous vacation / sick time (PTO) tuition reimbursement and more.

What youll do:

We are looking for an IT ApplicationsDelivery Manager to lead the development support and future roadmap of key IT business applications at Intertek/PSI. Applications cover operational processes (inspection testing certification) as well as back-office (Finance HR). Some applications are bespoke (.NET) while some are commercial off the shelf (e.g. Lawson SpectraQest)

This IT Applications Delivery Manager will manage a small team and leverage partnerships with external vendors.

Roles and Responsibilities:

• Lead and develop a team of IT professionals.
• Work with business and IT leaders to develop a strategic IT roadmap for key applications.
• Interview business users develop and write detailed business and functional requirements documentation and workflow diagrams to support application development and adoption.
• Evaluate and lead ongoing reviews of business processes anticipate requirements uncover areas for improvement develop optimization strategies and deliver on solutions.
• Conduct meetings and presentations to document the results of your efforts share ideas and findings.
• Derive technical requirements for the development team identify risks assist with scheduling and prioritizing development tasks and coordinating delivery.
• Assist technical team in understanding reported issues and providing adequate information and research to facilitate bug fixes.
• Manage QA and UAT processes and provide and/or manage general training and guidance for all users (internal and external where appropriate).
• Ensure that every critical application has a technology upgrade paths (or alternatives) are documented to ensure infrastructure & application components are under support.
• Ensure compliance with service management governance standards and policies.
• Adopt and follow Group IT policies and practices (upgrades patching) comply with Interteks Group compliance framework (Core Mandatory Controls) and factor activities in team planning.
• Ensure design documentation exists for all applications and integrations with other systems.
• Coordinate release approval through the Change Control Board.
• Manage Vendors ensuring contracts are created maintained and fit within company guidelines.
• Monitor health of the IT estate (applications infrastructure) address and report issues. Work with IT Infrastructure counterpart or third-party vendor as required.
• Report on service level performance define and manage improvement plans as necessary.

Preferred Qualifications:

• Bachelors Degree and 3-5 years of experience in computer science information technology or related field ORHigh School Diploma or Equivalent and 5 or more years of experience in the Application Design and Development area
• People management experience
• Functional/Technical Skills
• Experience in project management
• Strong leadership skills
• Skilled at defining detailed product requirements
• Highly organized self-motivated with strong ability to prioritize and multi-task
• Strong communication skills with the ability to work successfully across organizational lines and influence outcomes
• Business Analyst Proficiency Level Intermediate
• Application Maintenance - Proficiency Level Intermediate
• Information Security Technologies - Proficiency Level Intermediate
• IT Vendor / Services Management - Proficiency Level Intermediate

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation or who need assistance applying please call 1- (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.