Service Line Resource Technician

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Surgical Supply Technician

Day shift 7:00 AM - 3:30 PM


The Central Sterile Processing Services (CSPS) department is at the heart of patient care at Mass General Hospital. We play a crucial role in ensuring patient safety and effective care by cleaning decontaminating sterilizing and distributing medical equipment and supplies used in surgeries procedures and patient care areas throughout the hospital. Our dedicated teams hard work is integral to the hospitals success ensuring the best possible care for our patients.

Are you a problem-solving professional with a passion for customer service and surgical supply coordination If so we have an exciting opportunity for you to join our team at Massachusetts General Hospital as a Service Line Resource Technician. Youll play a crucial role in ensuring the smooth operation of our peri-operative services.

We offer comprehensive benefits packages for our eligible employees from day one including:
Medical Dental and Vision insurance
Tuition Reimbursement
Subsidized MBTA pass (50% discount)
Employee perks: Enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
Resources for child care and emergency backup care
Hospital-paid retirement plan and tax-sheltered annuity plan

Job Summary

Summary
Provide operational support to Team.

Does this position require Patient Care
No


Essential Functions
-Retrieve and deliver requested supplies to Team.
-Develop expertise in instruments and specialty supplies.
-Handle workloads under stressful conditions.
-Assist others when needed.
-Perform package integrity checks and maintain the integrity of sterile items.
-Collect unused surgical supplies and return them to stock locations.
-Supplement case pick process as operationally necessary.

EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsExperienceCustomer service experience 1-2 years preferred and OR/Sterile processing experience 0-1 year preferredKnowledge Skills and Abilities- Exceptional customer service and problem solving. - Ability to understand and use medical terminology. - Proficiency in MS Office; knowledge of EPIC and SPM preferred.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

80 Blossom Street

40

Regular

Day (United States of America)

Pay Range

$20.43 - $29.21/Hourly

Grade

4

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework