Platform Engineer Support (Linux and Mac)
Platform Engineer Support (Linux and Mac)
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Job Description
Company Overview
Interactive Brokers Group Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich CT USA with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks options futures currencies bonds and funds to clients in over 200 countries and territories. We serve individual investors and institutions including financial advisors hedge funds and introducing brokers. Our advanced technology competitive pricing and global market help our clients to make the most of their investments.
Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
As a member of our operations team thePlatform Engineer Support (Linux and Mac) will help address the operational needs of a mixed on-premises and cloud environment.
This role requires a strong background in Linux system administration and operations excellent problem-solving and troubleshooting skills and a passion for automation and continuous learning.
Responsibilities
Essential job functions include but are not limited to:
- Provide operational support and work directly with end users to understand requirements and resolve trouble tickets
- Drive consistent standardised solutions across IB for hardware software configurations and processes
- Implement tools and processes for efficient operational management including change management monitoring and alerting
- Provide after-hours or weekend support when necessary for high-risk or planned data centre maintenance and upgrades
- Contribute to issue resolution through automation
- Collaborate with internal teams to deliver timely proactive solutions
- Communicate complex technical concepts to individuals with varying levels of technical expertise
Requirements
- Bachelors degree in a relevant field or equivalent experience
- 2 years of experience in Linux system administration or operations
- Strong understanding of core Linux concepts and technologies (e.g. LVM systemd memory/CPU/network/disk management Bash scripting)
- Experience with storage protocols and technologies such as NFS iSCSI and Fibre Channel
- Ability to remain calm under pressure and systematically resolve issues
- Willingness to take on tasks outside of formal training and learn new technologies
- Solid understanding of host and network security concepts
- Familiarity with standard services and protocols (DNS DHCP Active Directory/LDAP SSH SNMP)
- Understanding of modern monitoring tools and concepts (e.g. Prometheus New Relic Datadog)
Desired Skills
- Familiarity with AWS or another cloud provider
- Programming experience (e.g. Python)
- Experience with DevOps tools
Company Benefits & Perks
- Competitive salary package
- Performance-based annual bonus (cash and stock)
- Group medical and life insurance
- Modern offices with free amenities and fully stocked cafeterias
- Monthly food card and company-paid snacks
- Hardship/shift allowance with company-provided pickup and drop-off facility*
- Attractive employee referral bonus
- Frequent company-sponsored team-building events and outings
* Depending on shift assignment
** Benefits package is subject to change at managements discretion
Employment Type
Full Time
