Commercial Insurance Assistant Account Manager
Commercial Insurance Assistant Account Manager
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Job Description
Job Description
Commercial Insurance Assistant Account Manager
Job Summary
Seeking a detail-oriented and proactiveCommercial Insurance Assistant Account Managerto join a dynamic this role you will play a critical part in ensuring the smooth day-to-day management of commercial insurance accounts while providing exceptional service to clients. The ideal candidate will possess strong organizational skills excellent communication abilities and a passion for delivering outstanding customer experiences. If you thrive in a fast-paced environment and enjoy contributing to the success of a team we encourage you to apply!
Responsibilities
- Support Account Managers in the management and servicing of commercial insurance accounts.
- Assist with the preparation processing and review of policies endorsements and certificates of insurance.
- Provide timely and professional responses to client inquiries ensuring a consistently high level of customer satisfaction.
- Coordinate with insurance carriers to obtain quotes follow up on documentation and resolve related issues.
- Maintain and update accurate client files documentation and databases to ensure compliance and efficiency.
- Assist in identifying coverage gaps recommending solutions and supporting renewal processes.
- Collaborate with team members to ensure tasks and projects are executed effectively and on time.
- Stay updated on industry trends company policies and regulatory standards to enhance client service and process improvements.
- Perform other administrative and operational duties as required by the team or management.
Qualifications/Requirements
- 3 years of relevant insurance experience preferred.
- Basic knowledge of commercial insurance products terminology and processes.
- Strong attention to detail with excellent organizational and multitasking abilities.
- Effective written and verbal communication skills to interact professionally with clients colleagues and carriers.
- Proficiency in Microsoft Office Suite (Excel Word Outlook).
- Required agency management system experience: EPIC
- Demonstrated ability to work both independently and collaboratively in a team environment.
- Client-focused mindset with a commitment to delivering exceptional service.
- Holds an active P&C (Property and Casualty) insurance license.
Compensation Package
- Compensation: $28 - $34 / hour (depending on experience)
- Competitive benefits package paid time off professional development opportunities etc.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager
Employment Type
Full-Time
