DescriptionAre you driven to deliver exceptional experiences for both customers and employees Join our Card Lending Services Strategies and Innovation Team where your expertise in Business Card Lending underwriting strategic thinking and project management will help shape the future of Card Lending. This is a unique opportunity to make a meaningful impact and drive innovative solutions in a dynamic environment.
As a Credit Operations Analyst II within JPMorganChase you will enhance credit operations by analyzing processes and data to identify trends to support improving the Customer and Lender Experience. Your work will significantly impact the department to help better serve our Customers. Leveraging your broad knowledge and advanced analytical and strategic skills you will solve problems and make decisions affecting departmental operations. You will collaborate with different departments identify opportunities for increased efficiency while generating innovative ideas. Your strategic thinking will be essential in using data to understand issues and opportunities and in collaborating on strategy development and measuring impact of complex initiatives.
Job responsibilities
- Analyze end to end processes to identify opportunities to increase efficiency and reduce friction for Customers and Lenders.
- Leads and executes strategic design and process improvement initiatives across the CLS Business Card platform
- Develop both long-term and short-term solutions for the Card Lending Services Operations teams.
- Collaborate with Risk Marketing Readiness Product Owners and Technology partners to complete Impact Assessments while managing related projects and initiatives.
- Create and deliver executive level presentations to Senior Leadership to provide updates as well as to influence prioritization of resources with various partners.
- Assess overall technical and volume related impacts to Card Lending Services Operations and providing appropriate level of escalations when necessary. Strong written and verbal communication skills.
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in analyzing credit data and identifying trends to support decision-making in a financial institution.
- Proven ability to develop both long-term and short-term solutions to complex activities requiring analysis and judgement in Card Lending Services Operations.
- Strategic and Innovative mindset
- Advanced proficiency in using technology specifically Microsoft products and proprietary systems to perform tasks and solve problems related to credit operations.
- Demonstrated ability to manage multiple highly complex projects and initiatives that have significant impact on Card Lending Services Operations.
- Proven track record of effectively managing tasks and responsibilities while leveraging existing knowledge of Card Lending Services to ensure successful execution and delivery.
Preferred qualifications capabilities and skills
Required Experience:
IC
DescriptionAre you driven to deliver exceptional experiences for both customers and employees Join our Card Lending Services Strategies and Innovation Team where your expertise in Business Card Lending underwriting strategic thinking and project management will help shape the future of Card Lending....
DescriptionAre you driven to deliver exceptional experiences for both customers and employees Join our Card Lending Services Strategies and Innovation Team where your expertise in Business Card Lending underwriting strategic thinking and project management will help shape the future of Card Lending. This is a unique opportunity to make a meaningful impact and drive innovative solutions in a dynamic environment.
As a Credit Operations Analyst II within JPMorganChase you will enhance credit operations by analyzing processes and data to identify trends to support improving the Customer and Lender Experience. Your work will significantly impact the department to help better serve our Customers. Leveraging your broad knowledge and advanced analytical and strategic skills you will solve problems and make decisions affecting departmental operations. You will collaborate with different departments identify opportunities for increased efficiency while generating innovative ideas. Your strategic thinking will be essential in using data to understand issues and opportunities and in collaborating on strategy development and measuring impact of complex initiatives.
Job responsibilities
- Analyze end to end processes to identify opportunities to increase efficiency and reduce friction for Customers and Lenders.
- Leads and executes strategic design and process improvement initiatives across the CLS Business Card platform
- Develop both long-term and short-term solutions for the Card Lending Services Operations teams.
- Collaborate with Risk Marketing Readiness Product Owners and Technology partners to complete Impact Assessments while managing related projects and initiatives.
- Create and deliver executive level presentations to Senior Leadership to provide updates as well as to influence prioritization of resources with various partners.
- Assess overall technical and volume related impacts to Card Lending Services Operations and providing appropriate level of escalations when necessary. Strong written and verbal communication skills.
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in analyzing credit data and identifying trends to support decision-making in a financial institution.
- Proven ability to develop both long-term and short-term solutions to complex activities requiring analysis and judgement in Card Lending Services Operations.
- Strategic and Innovative mindset
- Advanced proficiency in using technology specifically Microsoft products and proprietary systems to perform tasks and solve problems related to credit operations.
- Demonstrated ability to manage multiple highly complex projects and initiatives that have significant impact on Card Lending Services Operations.
- Proven track record of effectively managing tasks and responsibilities while leveraging existing knowledge of Card Lending Services to ensure successful execution and delivery.
Preferred qualifications capabilities and skills
Required Experience:
IC
View more
View less