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You will be updated with latest job alerts via emailSupport the Multi-Vendor Services (MVS) business as a Biomedical Equipment Service Employee for Philips customers in the Richmond Hill/Vaughan ON area. This position will be responsible for customer relationship management through the effective use of technical knowledge to install troubleshoot service and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.
Your role:
Perform preventative maintenance and service repair on equipment utilizing the service manual OJT OEM or 3rd Party training.
The identification and resolution of customer issues providing the customer with the appropriate communication and involving appropriate site service personnel.
Maintaining customer satisfaction is the primary goal. Therefore the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager the Site Team or the customer.
Independently complete PMs FCOs installations and all related tasks and independently diagnose resolve electronic network and mechanical problems and resolve customer issues.
Yourethe right fit if:
Located in or near the Richmond Hill/Vaughan ON area.
You have a college diploma in electronics or equivalent combination of education and experience; Biomedical Engineering Technology diploma highly preferred.
1 years of experience servicing medical equipment; general biomedical defibrillators ventilators and/or anesthesia experience highly preferred.
Working knowledge of electronic circuit boards schematics processors and computer hardware including applications programming and systems functionality.
Ability to understand and apply electronic mechanical and networking theory to install diagnose and repair equipment including knowledge and use of all necessary tools and test equipment.
You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this position.
You must be able to:
Work in an office/home office and/or remote setting as well as in a hospital/healthcare environment; adhere to requirements.
Work flexible hours (based on business needs to include overtime weekends and on-call rotations).
Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Pay Transparency Details
The annual pay range for this position is $41000.00 to $72000.00 plus overtime eligible.
This role also includes on-call pay training and advancement actual base pay offered may varydepending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.
In addition other compensation such as an annual incentive bonus sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much about our benefits can be foundhere.
Additional Information
Canadian work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.
Company relocation benefits will not be provided for this position. For this position you must reside in or within commuting distance to Richmond Hill/Vaughan ON
Philips Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Full-Time