A wild welcoming haven DORNOCH STATI0N is a true testament to its surroundings immersing you in the Highlands rugged beauty and golf legacy with every stay- its a place where hospitality comes to life.
We create unforgettable experiences for every guest every time. Whether its a warm welcome a perfectly poured drink or a meal served with care we take pride in the moments we help create.
Our REACH People Values guide everything we do:
- Respect We treat every guest and colleague with kindness and dignity.
- Excellence We go the extra mile to deliver outstanding service.
- Accountability We take ownership of our actions and keep our promises
- .Cooperation We work together as one team to create exceptional guest experiences.
- Honesty We act with integrity and transparency at all times.
Your Role as Restaurant Manager
Our team is at the heart of everything we do. As a Restaurant Manager you will manage the daily running of our Restaurant and Bar operations ensuring that every guest enjoys a seamless and memorable experience. You will lead by example working alongside your team to uphold high service standards and create a welcoming environment for both guests and colleagues.
What will I be doing
Youll be part of a team who provides food & beverage service across the whole restaurant bar and conference your role youll be tasked with looking after the guests from the moment they enter the restaurant until they leave and managing the team.
Your responsibilities will include:
- The management of the Food and Beverage operation within the hotel and responsible for ensuring an exceptional guest experience within the restaurant..
- Lead and motivate team members through effective communication training and development.
- Assisting with and ensuring all HR procedures are followed.
- Management of the Food and Beverage annual budget agreeing and implementing the appropriate mechanisms to effectively manage costs and all factors affecting the profitable performance of the Food and Beverage offerings.
- Promote and contribute to a harmonious working environment where all team members are treated with respect and dignity.
- Ensure the interior fixtures and equipment of each food and beverage outlet are properly maintained and presented both inside and out with the highest standards of cleanliness and housekeeping.
- Work closely with all internal and external stakeholders to promote and market the business; network with existing clients and develop strong relationships to enhance revenue opportunity within the Food and Beverage outlets.
- Ensure quality standards and procedures are fully implemented and regularly reviewed throughout the food and beverage outlets ensuring feedback is used to ensure continual improvement.
- Maintain effective communication to ensure plans challenges and successes are understood and individual performance is aligned to exceptional standards.
- Create and promote opportunities to develop and enhance effective working relationships within the Food and Beverage team and all stakeholders.
- Maintain and strengthen the hotel commitment to having a well presented well trained and efficient workforce that reflects and affirms the diversity of the community.
- Liaise with and utilise the support of suppliers and other external stakeholders as appropriate.
- Ensure an effective and safe working environment is maintained in compliance with appropriate legislation such as Licensing Laws Health & Safety and other statutory requirements.
- Reporting into the Food & Beverage Manager.
- Participate in the effective promotion of F and B outlets
- Any other duties requested by management which are reasonable and within your skill set.
What are we looking for
The ideal candidate will have:
- Prior experience as a Food & Beverage Supervisor or Assistant Restaurant Manager ideally gained in a hotel environment or similar.
- A customer service focussed mindset and obsession with delivering high quality service.
- Self-motivation and a proactive approach.
- Strong organisational skills with a meticulous attention to detail.
- The ability to maximise revenue growth opportunties.
The Perks
- Enrolment in pension from Day 1 for all eligible team members
- Meal on each shift in a dedicated team member restaurant
- Access to everyday discounts from high street retailers
- Discounted hotel room rates for you and your family (T&Cs apply)
- Refer a Friend Scheme just by putting a good word in for a friend you could earn some extra cash
- Incentive schemes
- Access to participating in healthcare plans and insurance plans just in case
- Positive team working environment
- Monthly published schedules
- Tailor made bespoke uniform
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity. We value diverse cultures ideas and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the worlds most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here we invite locals neighbours and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service storytelling and adventure. For more information visit .
Required Experience:
Manager