Customer Supply Chain Specialist
Customer Supply Chain Specialist
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$ 75000 - 102000
1 Vacancy
Job Description
Customer Supply Chain Specialist
Work Location: Congers NY
Improving Health through Science and Technology!AtAptar Pharma we specialize in Drug Delivery offering Innovative Devices Services and Solutions focused on Patient Experience.Aptar Pharmais part of Aptar Group a global leader of dispensing systems for the packaging industry. Aptar Pharma has been setting the standard in drug delivery for decades providing health technology solutions and services enabling effective patient treatment.Be You Be Aptar!
What You Will Do at Aptar Pharma:
The primary mission of theCustomer Supply Chain Specialist will
Receive process and expedite all customer purchase orders so as to ensure correct and on time delivery of product to customers
What Aptar Pharma Is Looking For:
Primary Duties and Responsibilities:
Manage sales order entry agree on acceptable lead-times with all relevant production sites and negotiate improvements when needed.
Communicate lead-times delays challenges and changes to customers.
Occasionally visit selected customers to review demand and logistics.
Prepare Monthly report of portfolio of orders.
Ensure accuracy of orders received from clients. Verify requirements have been met and that Sales has provided all necessary documents and specifications.
When applicable per site follow-up on delivering and invoicing process.
Work closely with Sales to review client requirements open orders and client portfolios in general as well as the services/tooling orders.
For Local production work closely with the Planning department to meet customer requirements.
Resolve customer issues related to sales order management with appropriate departments.
Responsible for the input tracking and accuracy of trial orders.
Work with Accounts Receivable / Credit management and Sales to resolve payment issues.
Work with Quality and Sales to follow-up on Return Authorizations and manage the Replacement orders according to the agreed upon terms.
Responsible for Customer Master Data maintenance in SAP based on information provided by Sales (Customer Master Information Customer Master Specification Record and Prices).
What you will bring on the journey:
Education:
Bachelors Degree or equivalent work experience.
Experience:
Bachelors degree or equivalent work experience.
3-5 years experience in Supply Chain Customer Service or in a similar position interacting with customers.
3-5 years experience in a pharmaceutical environment preferred.
1-3 years experience in Freight Forwarding Traffic and/or Logistics a plus.
Knowledge of SAP or other similar ERP system.
Proficient with Microsoft Word Excel and Power Point.
Language: Fluent in English. French and/or Spanish a plus.
Skills/Abilities:
Thoroughness: Pays attention to detail and accuracy. Ensuring activities are handled correctly and completed on time. Rigorous with follow-up.
Team player: Works effectively with others participating fully to achieve high performance of objectives. Takes on whatever role is required. Open to take on missions driving continuous
What We Offer
- An exciting diverse and value based working environment.
- Award-winning corporate university offering personal development and training opportunities.
- Competitive base salary
- Contribute to the communities where we reside.
- Innovative benefits plan which includes 401k plan with Company matching benefit paid time off medical dental vision life disability and more
Compensation and Base Annual Pay
In compliance with pay transparency requirements the salary range for this role is $75000 to $102000 USD is not a guarantee of compensation or salary as final offer amount may vary based on factors including but not limited to experience and geographic location. Aptaralso offers a variety of benefits including health life and disability insurance 401(k) match and employer retirement savings contribution flexible spending accounts EAP education assistance parental leave paid time off company-paid holidays and more. The specific programs and options available to an employee may vary depending on location pay class or other factors.
BE YOU BE APTAR!
Aptar is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information
Aptar Pharma NA
250 Route 303 North
Congers NY 10920
Improving Health through Science and Technology!
Nearest Major Market:New York City
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Required Experience:
IC
Employment Type
Full Time
