Engagement Specialist
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Engagement Specialist plays a vital role in supporting client engagement retention and success in outpatient substance use disorder (SUD) treatment. This position serves as a consistent point of contact for clients helping them navigate early recovery overcome barriers to participation and connect with essential services that support long-term wellness.
Education Requirements: High School Diploma or GED
Experience Requirements:
- 3 years of experience in addiction recovery or behavioral health settings with a strong understanding of case management and community resource connections preferred.
License Requirements:
- CDCA license and QMHS III required.
- CPR certification required will train upon hire.
- Must have a valid drivers license acceptable driving record be 21 years or older and be deemed insurable through Team Recoverys insurance carrier.
Job Responsibilities:
- Build trusting supportive relationships with clients to promote consistent engagement/participation in treatment
- Identify and address barriers to engagement
- Coordinate appointments and follow up with care to ensure continuity of care.
- Collaboration with therapists medical providers peer support group facilitators and external agencies to ensure integrated wraparound support.
- Conduct assessments to determine the needs of clients seeking behavioral health and addiction recovery services.
- Develop individualized treatment plans in collaboration with clients healthcare providers and other stakeholders.
- Coordinate care and services provided to clients including therapy medication management and group therapy.
- Monitor and evaluate clients progress towards treatment goals and make adjustments to the treatment plan as needed.
- Maintain accurate and up-to-date documentation of client interactions treatment plans and progress reports.
- Collaborate with a multidisciplinary team of healthcare professionals including clinical and medical teams.
- Stay informed about current trends and best practices in behavioral health and addiction recovery services.
- Maintain productivity requirement assigned by clinical leadership.
- Other duties as assigned by clinical leadership.
**Ability to pass a pre-employment background check and drug screen (required).
Required Experience:
IC
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
