Pressure Control Account Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About Caterpillar Oil & Gas and Marine Division (COGMD):

Caterpillars Oil and Gas and Marine division provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally we deliver engineered oilfield and drilling equipment repair and certification mechanical and rotating equipment repairs and upgrades rapid prototyping of spare parts robust asset management operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. When you join the Caterpillar Oil & Gas and Marine Division (COGMD) youre joining a global team that helps to power the global energy industry as well as provide power and propulsion on the water.

About the role:

The Pressure Control Sales Representative is responsible for managing and developing customer accounts identifying opportunities for new business and facilitating communications both internal and external to ensure customer needs are met. They will grow revenue and market share while optimizing sales opportunities through in-depth knowledge of client activities and plans.

What you will be doing:

• Build relationships with customers and cultivate accounts into long-term customer alliances
• Develop Tender/Proposal Strategy and prepare/negotiate associated sales quotes
• Develop and manage sales strategies including account targets account playbooks and customer engagement plans. Maintain opportunity pipeline in internal online systems.
• Keep abreast of new products specifications industry trends competitor strengths and weaknesses and communicate new information to company colleagues
• Attend industry sponsored trade shows and seminars
• Work as liaison between the company and the customer ensuring all needs are met and regular performance reviews are scheduled
• Provides input and assistance to other functional areas including Quality Service and Safety to improve processes and customer satisfaction levels.

What You Have Skills Knowledge & Experiences:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Extensive Experience:

• Facilitates creation of the right products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments open communication and on-going feedback/improvement.
• Advises others on creating customer focused environments in various scenarios.
• Anticipates customer needs focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
• Communicates and models the criticality of customer focus as an organizational strategy.

Industry Knowledge: Knowledge of the organizations industry group trends directions major issues regulatory considerations and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Level Working Knowledge:

• Discusses industry-specific flagship products and services.
• Demonstrates current knowledge of the regulatory environment for industry segment.
• Describes the contribution of own function as it relates to the industry segment.
• Participates in major industry professional associations; subscribes to industry-specific publications.
• Currently works with a major industry segment and associated functions and features.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Extensive Experience:

• Ensures negotiators have awareness of complementary yet diverse interests.
• Successfully completes significant negotiations both internal and external.
• Details the risks of negotiation breakdown from each partys perspective.
• Protects own position while demonstrating willingness to achieve win-win.
• Identifies similarities and differences in position and assesses impact on discussions.
• Detects and addresses lack of progress or a stalemate.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Level Extensive Experience:

• Communicates to clients regarding expectations of all parties.
• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort progress issues and successes.
• Maintains productive long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative healthy relationships.

Account Management: Knowledge of account management; ability to manage day-to-day activities providing services and support to existing clients.

Level Working Knowledge:

• Participates in orchestrating and coordinating a team sale.
• Uses proper resources for the day-to-day support of existing clients.
• Analyzes the sales history and current activity for a specific account.
• Coordinates with internal support functions to meet unique client needs.
• Provides account management support to a specific customer or account.

Basic Qualifications:

• Must be at least 21 years of age.
• Have a clean driving record which generally means:
• No more than (2) moving violations within the last 12 months.
• No more than three (3) moving violations in the past three (3) years.

Top Candidates will have:

• 5 years of Oil & Gas experience. Pressure Control (flow iron missile frac tree zipper etc) Equipment & Services experience preferred
• Experience in the Permian Basin & Relevant Industry sales contacts
• Customer Relationship Management

Additional Information:

• Relocation is not available for this role
• Sponsorship is not available for this role
• Up to 25% travel

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.