School Based Community Health Worker

We are seeking someone who can be on-site 40 hours per week during the school calendar year; this position may also require occasional travel between NSCH school-based sites

Primary Purpose of Position:

The School-Based Health Center Community Health Worker (SBHC CHW) is often the first person with whom a student or parent will interact and assists in creating strength-based equitable partnerships with children and families to promote their resilience as well as coordinating daily activities and functions of the SBHC program. This is a full-time on-site position aligned with the school calendar year. The SBHC CHW is the main administrative support employee for the SBHC and an essential member of the SBHC team. This position may also require occasional travel between NSCH school-based sites.

The Organization

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence NSCH provides:

• Comprehensive primary care.
• Dental services.
• Behavioral health care.
• Care management.
• Pharmacy services.
• Substance abuse disorder treatment.
• Nurse care management.
• Insurance enrollment assistance.

NSCH operates service sites at Gloucester Peabody and Salem Family Health Centers ensuring convenient access to care. Additionally NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy Collins Middle School Horace Mann School Bates Elementary School and the Peabody Learning Academy for behavioral health services.

As a community-based safety net healthcare provider NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits tuition reimbursement loan forgiveness opportunities and other appealing benefits.

We believe in supporting our employees from day one and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Mission

North Shore Community Healths mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People Vibrant Communities

Values

Accountability

We take our responsibility to ourselves each other and the NSCH Community very seriously. We understand our individual roles and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakesacknowledging the error owning it taking corrective actions and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty fairness respectfulness and trustworthiness. We are honorable and respectful in dealings with others and we strive to deal honestly fairly and in a respectful ethical and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for anothers situation and point of view which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend ones behaviors actions and thoughts beyond ones comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse difficult and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns understand what is important and provide appropriate solutions and care. We do this through coordination and integration of care collaboration and teamwork.

Commitment

NSCH is committed to the health and well-being of its community patients and staff. We demonstrate this commitment by constantly striving to align our actions with our mission vision and values.

EEO Statement:

We North Shore Community Health (NSCH) are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people at all job levels in the organization. We do not and will not make any personnel decisions (like recruiting hiring job assignments and promotions) based on age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity gender expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law.

Essential Functions

Establish relationships with the student population school staff parents and the community to increase awareness and promote School-Based Health services

Conduct community outreach to provide information/make referrals to/coordinate services identify community resources that provide needed support for patients provide health education to individuals and groups on prevention and public health risks and problems educate staff/providers about the target population and community characteristics and needs

Screen students and families for health-related social needs (SDoH) and connect families to services and interventions when needed

In collaboration with SBHC and school staff establish and help maintain a Youth Advisory Council whose focus is on projects related to school health and wellness

Responsible for the efficient day-to-day flow of SBHC patient visits. Including but not limited to the timely completion of patient registration scheduling check-in and out during scheduled visits accommodating requests for walk-in appointments utilizing EHR as well as scanning appropriate documents into EHR

Determine health insurance eligibility and help with health insurance enrollment and linking to a medical home

Order and restock health center administrative supplies and track orders/send packing slips for reimbursement

Use appropriate technology such as computers and scanners for work-based communication according to North Shore Community Health requirements

Maintain an organized tracking system for patient consents and filing system for up-to-date paperwork screeners and patient handouts

Prepare reports as requested by SBHC or NSCH staff

Other duties as assigned.

Works in collaboration and under the direction of the school-based site manager

Fluency in Spanish and/or Portuguese required

Minimum of a High school Diploma required

Experience with Virtual Gateway health insurance and enrollment medical referrals preferred

Possess knowledge of and experience in working with health-protective social infrastructure programs that provide income or material support

Community Health Center and/or SBHC experience preferred

Experience working with adolescents

Excellent customer service communication time management and organizational skills

Strong computer skills and ability to quickly adapt to using electronic health records Microsoft Office applications as well as other internet platforms

Demonstrates attention to detail flexibilityy and ability to multi-task in a fast-paced environment

As a health center NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided and prospective employees must be vaccinated before their first day of employment submitting their vaccination record and pre-hire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy please contact the Human Resources Department at

At North Shore Community Health our commitment lies in fostering a diverse workforce. If youre enthusiastic about this position but feel that your previous experience aligns differently with every requirement in the job description we still encourage you to apply! Your skills could be a great fit for this role or other opportunities within North Shore Community Health.

Living on the North Shore

With facilities in Salem Peabody and Gloucester NSCH offers access to New Englands Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line which makes stops in Salem and Gloucester. The North Shore has plenty to offer with a rich history and thriving cultural scene.

For Information Please Contact:

Talent Acquisition Department

North Shore Community Health