VP of Compliance

Job Title: Vice President of Compliance (5110)

Reports to: Chief Program Officer FLSA Status: Exempt

Position Summary: Provides executive oversight of the Clinical Nursing and Quality Assurance divisions ensuring regulatory alignment service excellence and continuous

quality improvement. This role leads audits data analysis and performance reporting while monitoring risks policy changes and best practices to keep strategies proactive

and evidence-based. Working closely with the Chief Program Officer and other leadership levels the Vice President ensures compliance with all federal state and local

regulations prepares the organization for external reviews and accreditations and drives a culture of accountability equity and ethical service delivery that supports The Arcs

mission.

Responsibilities:

Oversee the Clinical Nursing and Quality Assurance divisions ensuring regulatory alignment compliance with accreditation standards and delivery of high-quality

services that meet benchmarks.

Direct the collection analysis and reporting of service quality data including outcomes incident trends root cause analyses and stakeholder feedback; ensure

findings inform decision-making and practice improvement.

Reinforce oversee and manage established internal audit systems while designing new ones as needed to assess performance strengthen accountability

and ensure continuous regulatory alignment.

Monitor emerging risks industry best practices and policy changes to ensure agency strategies remain proactive evidence-based and aligned with the evolving

human services and disability landscape while providing clear recommendations.

Monitor performance data incident management systems satisfaction surveys and audit findings to identify systemic issues and lead continuous quality

improvement initiatives.

Develop and deliver compliance reports dashboards and performance summaries to ensure clear data-driven communication of service delivery outcomes and

internal systems performance.

Lead the development and revision of enforceable policies and procedures to ensure service delivery models align with current legal regulatory and ethical

standards.

Ensure organizational compliance with all applicable federal state and local regulations including DDS HIPAA ADA CMS and other mandates governing

disability program and service delivery.

Oversee the implementation ongoing use and compliance of electronic systems and tools that support maintaining electronic individual and health records

incident reporting quality monitoring and data management.

Lead organizational readiness and response for internal and external reviews including CARF accreditation DDS Office of Quality Enhancement surveys and

MassHealth audits.

9/2025

Provides oversight and strategic guidance to the Incident Review Human Rights and Positive Behavior Support Committees and co-facilitates the agencys Safety

Committee.

Champion a culture of compliance accountability and equity by embedding compliance education and competency development into staff training and

professional development at all levels.

Manage department specific budgets to support organizational objectives and ensure fiscal responsibility as applicable.

Perform other duties as assigned to support organizational success.

Qualifications:

Bachelors degree in Business Administration Healthcare Administration Human Services or related field required; Masters degree strongly preferred (e.g.

Business Administration Public Health Clinical Psychology Healthcare Leadership).

Minimum of 710 years of progressive leadership experience with a strong track record of driving compliance service excellence and continuous quality

improvement across complex service delivery systems in non-profit and disability

services.

Extensive experience ensuring regulatory compliance meeting accreditation standards and managing internal/external audits (CARF DDS OQE and Licensing

MassHealth HIPAA ADA CMS).

Proven success implementing quality improvement initiatives operational efficiency programs and evidence-based practices within healthcare or human

services settings.

Strong knowledge of DDS MassHealth CARF and related compliance and quality assurance protocols in nursing and behavioral health within the disability

landscape.

Advanced proficiency in data analytics and performance measurement with the ability to translate findings into actionable recommendations and reports.

Superior interpersonal facilitation and written communication skills with the ability to effectively engage regulators stakeholders and cross-disciplinary teams.

Proven ability to champion a culture of compliance accountability equity and ethical service delivery while aligning organizational practices with state and

federal mandates.