Director Server & Client Solutions
Director Server & Client Solutions
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$ 170000 - 185000
1 Vacancy
Job Description
The Director of Global Infrastructure & Operations is the strategic leader responsible for defining and executing the global Infrastructure technology vision for our global business operations. This role oversees the design implementation and operation of the enterprise wide technology infrastructureincluding hybrid cloud environments (AWS and private cloud) data centers end user computing (Windows Mac and iOS) license and service desk operationsand ensures that services are reliable secure compliant and aligned with business objectives. Acting as a trusted adviser to the Chief Information Officer the Director drives continuous improvement and innovation integrates emerging technologies (AI automation platform engineering) and leads a high performing team that enables productivity and business agility.
Key Responsibilities:
Strategy & Architecture
Develop and execute the infrastructure strategy: Create a comprehensive multi year IT infrastructure strategy that supports organizational growth and operational excellence. Maintain a forward looking technology roadmap that anticipates business needs 35 years ahead evaluates emerging technologies (cloud AI/ML automation zero trust edge computing) and recommends appropriate adoption.
Align technology investments with business objectives: Partner with executive leadership business units and joint venture partners to ensure technology investments support corporate goals. Provide thought leadership on modernization digital transformation and technology integration during mergers and new market expansion.
Establish global standards and governance: Define and enforce global technology standards policies and architectural principles that promote interoperability scalability security and sustainability.
Infrastructure Design & Operations
Lead infrastructure design and operations: Oversee the design deployment and life cycle management of global infrastructure including data centers hybrid cloud (AWS private cloud SaaS) servers storage virtualization desktop and mobile technologies. Ensure systems are resilient high performing and cost effective.
Modernize service desk and user experience: Lead global service desk operations and end user technology experience; modernize support through automation AI enabled self service and proactive monitoring to deliver seamless high performing tools and services. Cultivate a follow the sun support model to ensure 247 coverage across all geographies.
Ensure business continuity and resiliency: Define and implement robust business continuity backup and disaster recovery strategies; perform regular testing and continuously improve recovery time objectives and service resiliency.
Manage license and asset lifecycles: Maintain enterprise license management for applications and platforms (e.g. SAP Office 365); manage hardware and software inventories life cycle refreshes and end of life plans.
Security & Compliance
Protect the enterprise: Ensure the security and integrity of global IT infrastructure by implementing and enforcing comprehensive cybersecurity measuresidentity and access management endpoint protection encryption zero trust architectureand collaborating with the Cyber Security team and CIO on strategy and incident response.
Maintain compliance: Develop policies and procedures to ensure compliance with relevant regulations and standards (e.g. GDPR SOX SOC1/SOC2 PCI DSS) and conduct regular security assessments and audits to identify and mitigate risks.
Leadership People & Culture
Build and lead high performing teams: Recruit inspire and lead a geographically dispersed infrastructure and operations team; establish clear objectives and performance metrics; provide coaching mentorship and professional development opportunities.
Foster innovation and collaboration: Promote an inclusive collaborative culture that values innovation continuous improvement and customer focus; encourage adoption of product and platform mindsets.
Partner across the enterprise: Coordinate with internal and external partners vendors and joint venture teams to ensure unified service delivery and technology alignment.
Financial & Vendor Management
Manage budgets and optimize costs: Develop and manage the global infrastructure budget; forecast and control capital and operational expenses; identify opportunities for cost optimization through consolidation automation and cloud FinOps practices.
Oversee vendor relationships: Negotiate and manage vendor contracts service level agreements and licensing arrangements to ensure value performance and compliance.
Governance & Service Management
Adopt best practice frameworks: Implement and continuously refine IT service management (ITSM) practices based on industry frameworks such as ITIL COBIT and ISO; standardize processes for incident change problem asset and configuration management to ensure consistent service delivery and continuous improvement.
Monitor performance and report: Produce regular key performance indicator (KPI) and service level reports; monitor systems and applications to ensure adherence to availability performance and quality objectives; present metrics to executive leadership and stakeholders.
Qualifications & Experience:
Bachelors degree in computer science Information Systems or a related field; Masters degree preferred.
Minimum of 10 years progressive experience in IT infrastructure management with at least five years in a senior leadership role. Demonstrated success leading large complex hybrid infrastructures (onpremises private cloud and public cloud) and modernizing legacy environments.
Deep expertise in networking cloud platforms (AWS Azure GCP) virtualization storage enduser computing data center operations and cybersecurity frameworks.
Experience integrating AI and automation into IT operations and service desk functions.
Proven ability to develop and manage budgets optimize costs and negotiate vendor contracts.
Strong leadership communication and interpersonal skills; ability to build trust influence stakeholders and manage globally distributed teams.
Familiarity with ITSM/ITIL practices and DevOps/Platform Engineering concepts; relevant certifications (e.g. ITIL PMP CISSP AWS Solutions Architect VMware Cisco) are desirable.
The base salary range for this position is $170000 to $185000 per year. Base salary is determined by individualized factors such as experience and market location. Depending on company and individual performance this position also may be eligible for an annual bonus.
As a benefit eligible position this role enjoys access to our medical plans dental plans vision plan Life Insurance Accidental Dismemberment & Death Insurance Tuition Reimbursement program 401(k) Short-Term Disability Long-Term Disability Parental Leave Legal Plan Employee Assistance Program Pet Insurance Flexible Spending Account Critical Illness Insurance Watch Accommodations/Discounts Paid Time Off and Company Paid Holidays!
Benefits described above are subject to change and/or may be modified at the Companys discretion based on business needs or applicable laws.
DIRECT APPLICANTS ONLY - NO AGENCIES
Movado Group Inc. designs sources and distributes MOVADO MVMT OLIVIA BURTON EBEL CONCORD COACH TOMMY HILFIGER HUGO BOSS LACOSTE and CALVIN KLEIN watches worldwide and operates Movado company stores in the United States.
Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.
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Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.
Required Experience:
Director
Employment Type
Full-Time
