The Receptionist is the first person many customers converse with when seeking information on a vehicle or service need. By phone and/or in person this person will effectively and happily communicate with these customers and assist them in their inquiries. We are seeking a dedicated and detail-oriented receptionist to join our happy & awesome team. This position is perfect for individuals who thrive in a fast-paced environment.
Responsibilities:
Provide excellent customer service to Auto Body customers on the phone in person and throughout the repair process
Ensure Repair Order file accuracy
Greet customers and schedule vehicle delivery and pick-up
Keep customers informed about completion times costs and changes
Assist customers with rental vehicles
Requirements:
Strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment
Excellent communication skills including oral written and electronically
Excellent customer service skills to address client inquiries professionally
Must be reliable with attendance and work well in a team setting
Maintains a well-groomed professional appearance
Hold a valid drivers license
Bilingual abilities a PLUSSpanish speaking enhancing communication with diverse clients.
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