Service Sales Support Specialist (mfd) Motion
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Product ManagerThe working time model for this position is: Hybrid #LI-Hybrid
Key responsibilities
As a Service Sales Support Specialist you will be the point of contact for customers as well as our sales and service teams regarding maintenance services in drive technology for ABB Motion Services in Germany.
You will support the sales and service functions with your knowledge of the service portfolio focusing on periodic services by assisting in the design pricing order processing and response to customer inquiries. Additionally you will contribute to the further development of service contract and digital offerings such as innovative condition monitoring solutions.
You will be mainly accountable for:
Sales support in designing customer-oriented and cost-effective service solutions (e.g. service contracts maintenance condition monitoring) up to the preparation of offers
Advisory and sales support role: capturing customer requirements and needs and translating them into suitable services using your knowledge of the service portfolio (including pricing service descriptions and contract components)
Strategic planning and updating of customer data (Installed Base) including support for on-site asset data collection as needed
Coordination with all relevant functions from sales to field service scheduling commercial staff and service product management regarding the design and successful implementation of services
Identifying and leveraging potential for improvement in the design process within the team
Qualifications for the role
At least 2 years of professional experience in electric drive technology or similar industries with a basic understanding of the industrial service business (commercial/technical)
Depending on experience at least a completed vocational training in a technical or commercial field or a Bachelors degree in engineering/state-certified technician/master craftsman in electrical engineering drive technology or comparable disciplines
IT affinity experience with ERP systems (SAP Salesforce) and confident use of various task-related IT tools
A team-oriented solution-focused working style with excellent written and verbal communication skills
An agile and proactive approach with a proven ability to take ownership of customer issues
Fluent in both German and English written and spoken
Benefits
Flexible work practices
Employee Share Acquisition Plan
Paid Parental leave (gender neutral)
Paid and unpaid leave opportunities
Child holiday Schapbach
Interested in joining our team We are looking forward to receiving your complete application through our online the case of equal suitability people with severe disabilities and their equals are given preference.
ABB AG
49 (0)
Think bigger. This is where bold ideas meet unstoppable progress teams initiate whats next and were engineered to outrun together.
Run What Runs the World.
#ABBCareers #RunwithABB #Runwhatrunstheworld
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Alabbar Enterprises, a Dubai based entity, is the Parent Company for a variety of Retail, F&B and Ecommerce Franchise operations across the Middle East and Asia. Alabbar Enterprises is committed to bringing unique and selective lifestyle experiences and service excellence to our c ... View more
