Manager, Data Scientist Velocity Black (Remote-Eligible)
Manager, Data Scientist Velocity Black (Remote-Eligible)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Data is at the center of everything we do. As a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database cutting edge technology in 1988! Fast-forward a few years and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One youll be part of a team thats leading the next wave of disruption at a whole new scale using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money time and agony in their financial lives.
Team Description
Velocity Black by Capital One harnesses the power of artificial intelligence the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. Its concierge reimagined for the digital age.
By harnessing 24/7 chat AI and mobile payments we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the worlds finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute 24/7/365.
Velocity Black is on a mission to leverage technology to improve our operational efficacy and provide an extraordinary member experience. TheVelocity Black AI and MLteam is building the models that help provide personalized recommendations for our members. Our solutions are both:
Reactive: Match member requests to the best possible options based on their stated request parameters preferences and historical behavior as well as incorporating the expertise of our human agents.
Proactive: Surface tailored curated recommendations in-app where content is filtered and personalized to each individual member anticipating their needs and inspiring new booking experiences with us.
The team is a combination of product managers engineers business analysts and data scientists working in tandem to building AI/ML solutions from the ground up to help scale and improve our Velocity Black services.
We are looking for someone passionate about digital servicing customer experience and personalization to work on our Velocity Black Concierge product.
Role Description
In this role you will:
Lead the design development and maintenance of personalization and recommendation models.
Apply modern AI/ML methods (e.g. collaborative filtering ensemble retrievers embeddings neural networks LLM as a judge etc.) to optimize and elevate member experiences
Collaborate with product/business and engineering to integrate models into our platform including model registration and ongoing measurement.
Develop evaluation frameworks to monitor performance bias and accuracy of recommendations.
Champion data-driven decision making across the team.
The Ideal Candidate is:
Customer first. You love the process of analyzing and creating and you care about the user of the systems you create. You know at the end of the day its about providing tooling to support our agents and enhancements to delight our customers.
Creative. You thrive on bringing definition to big undefined problems. You love asking questions and brainstorming various technical methods and designs to find the best solutions. Youre not afraid to share a new idea.
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo to advance us to the most cutting edge methods. Youre passionate about talent development for your own team and beyond.
Technical. Youre comfortable with all things model development including from pulling together model input data from various sources to deciding on the appropriate methodology to helping to implement use cases within thoughtful architecture designs. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.
A data guru. Big data doesnt faze you. You have the skills to retrieve combine and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.
Basic Qualifications:
Currently has or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelors Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science or a related quantitative field) plus 6 years of experience performing data analytics
A Masters Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science or a related quantitative field) or an MBA with a quantitative concentration plus 4 years of experience performing data analytics
A PhD in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science or a related quantitative field) plus 1 year of experience performing data analytics
At least 1 years of experience leveraging open source programming languages for large scale data analysis
At least 1 year of experience working with machine learning
At least 1 year of experience utilizing relational databases
Preferred Qualifications:
PhD in STEM field (Science Technology Engineering or Mathematics)
Strong proficiency in Python and SQL for large scale data analysis
At least 1 year of experience preparing and transforming large messy or sparse datasets for modeling
At least 1 year of experience designing training and deploying large-scale models in production
At least 1 year of experience in model lifecycle management and ML ops practices (monitoring feature stores retraining experimentation and A/B testing)
At least 1 year of experience collaborating cross-functionally with product and engineering to translate business problems into ML solutions
Familiarity with sophisticated ML approaches to personalization models or recommendation systems
Demonstrated ability to influence stakeholders and lead technical strategy
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Capital One is open to hiring a Remote Employee for this opportunity
The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $175800 - $200700 for Mgr Data ScienceCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Manager
Employment Type
Full-Time
