Express Service Advisor
Express Service Advisor
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$ 45000 - 67000
1 Vacancy
Job Description
Employees in this position will be paid a base hourly wage of the applicable minimum wage up to $21.00 per hour plus commissions. Commission amounts vary based on performance with the expected average annual earnings with commissions are approx. $45000 to $67000.
- Medical Dental & Vision
- Group Insurance Plans & Discounts
- 401K Retirement Savings Plan
- Paid Vacation and Holidays
- Disability Insurance
- LAP (Life Assistance Program)
- Basic Life Dependent & Accident Insurance
- Growth Opportunities
- Paid Training
- Employee Purchase Incentives
- Family Owned & Operated
- Health & Wellness
- Flexible Work Schedule
- Discounts on Products & Services
- Direct Deposit
- Establish long-term positive relationships with customers
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Determine progress of repair/service orders & inform customers accordingly
- Review results of customer satisfaction surveys with Service Manager
- Ensure comprehensive re-delivery check of customer vehicle ensuring cleanliness & that all items for service/repair have been carried out appropriately & on schedule
- Organized and friendly personality with high energy
- Proven track record of achieving or over-achieving goals
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Clean driving record & valid CA Drivers License
- Superior customer service skills
- Basic understanding of vehicle systems
- Basic understanding of computer keyboard operations
Required Experience:
Unclear Seniority
Employment Type
Full-Time
