Catering Operations Director
Catering Operations Director
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Job Description
Do you have experience working in a restaurant kitchen or catering department for a fast paced restaurant or within a similar field
Do you have a flexible schedule that can build around catering orders including nights and Saturdays
Are you highly detail-oriented organized and hospitality focused
Do you prepare in advance and lead by example with guest service in mind
Do you focus on finding solutions instead of problems or setbacks
If so then this Catering Operations Director role at Chick-fil-A of Liberty may be for you! We are experiencing amazing growth so we are bringing in the best people the industry has to YOU!
Catering Operations Director
Location: Chick-fil-A Liberty
Compensation: Competitive pay commensurate with experience
Schedule: 40 hours per week flexible with early mornings occasional evenings and seasonal event peaks. Sundays are always off.
Reports To: Executive Director
At Chick-fil-A Liberty we are passionate about extending our remarkable food and hospitality beyond our four walls. The Catering Operations Director is a high-level leadership role focused on the operational execution of our high volume catering business. This leader ensures that every catering order is produced with excellence packed to standard and delivered on time with unmatched hospitality.
Were seeking a proven catering or restaurant operator who thrives in fast-paced environments can plan ahead and takes ownership of one of the most important growth areas in our business.
Responsibilities
Oversee planning and production of all catering food orders.
Ensure catering orders are assembled with accuracy quality and Chick-fil-A presentation standards.
Communicate proactively with leadership and Back of House to ensure food is produced on time in correct amounts and within food cost expectations.
Coordinate daily catering operations including pickups and deliveries. Communicate daily with shift-level leaders about upcoming catering needs. Coordinate delivery logistics: identify delivery needs in advance schedule drivers and deliver orders when needed.
Uphold standards for delivery setup and on-site presentation.
Manage and schedule Delivery Driver Program participants
Serve as primary point of contact for catering customers in-restaurant. Manage ezCater platform orders and communication to maintain Chick-fil-As Reliability Rockstar status.
Step into restaurant operations (FOH or BOH) to provide capacity when catering responsibilities allow.
CFA LIBERTY
Partner with the Truck & Inventory Manager to verify production needs for large upcoming catering orders.
Monitor and manage catering food cost portioning and waste.
What Were Looking For
35 years of experience in high-volume catering or restaurant operations.
Proven leadership in organizing and executing off-site or large-scale food service.
Strong skills in planning organization and operational discipline.
Clear communicator who works cross-functionally and proactively.
Hospitality-focused and committed to delivering excellent guest experiences.
Ownership mentality takes responsibility for results and leads with initiative.
Flexible and dependable with ability to adapt during peak or seasonal demand.
ServSafe Manager certification preferred.
Must be at least 21 years old with valid drivers license clean driving record and ability to pass E-Verify.
Physical requirements: Able to lift up to 50 lbs. stand for extended periods and carry trays/boxes during deliveries.
Benefits
Competitive pay.
Sundays off.
Free food while on break and meal discounts at other times.
Health dental and vision insurance.
Paid Time Off (PTO).
Scholarship opportunities.
Why Chick-fil-A Liberty
When you join Chick-fil-A Liberty youre not just joining a restaurant youre becoming part of a team that values excellence growth and care for others. We are excited to bring our food and hospitality beyond our four walls through catering and were looking for leaders who will help us serve our community one event at a time.
Required Experience:
Director
Employment Type
Full-Time
