Sample Dispatch Technician (MFD)

Avantor is seeking a detail-oriented science-savvy Sample Dispatch Technician to join our team in Cambridge UK. In this dynamic role youll play a key part in the global shipment of research samples ensuring compliance with international regulations and supporting operational efficiency across both logistics and laboratory environments.

This hands-on role involves aliquoting scientific samples managing dispatch activities and helping allocate workload based on incoming service tickets. Youll be the go-to person for scientists queries related to sample shipments and logistics coordination.

** This role is primarily operational and involves both laboratory and logistics tasks but does not include scientific research or experimentation. Youll spend 80% of your time completing logistics tasks and 20% in the laboratory **

This full-time permanent position is based at our brand-new facility at The Discovery Centre Bio-Medical Campus in Cambridge. Alongside an attractive salary we offer multiple benefits including a bonus pension scheme private medical and dental care and an additional day off for your birthday.

Working hours: Monday to Friday 9:00 17:00

The Team

Youll be part of a collaborative team supporting the dispatch of biological chemical and hazardous samples worldwide. The team works closely with scientists and other departments to ensure timely and compliant shipments while continuously improving processes and service delivery.

What were looking for

Education:

• Minimum A-Level in a scientific subject (or equivalent)

Experience:

• Hands-on experience in a laboratory setting (e.g. laboratory technician sample preparation aliquoting)
• Experience in shipping or logistics ideally involving scientific or dangerous goods
• Familiarity with IATA/ADR/IMDG CLP (GHS) and REACH regulations is desirable
• Experience in a ticket-operated environment or workload planning is a plus
• Strong customer service and communication skills
• Proficiency in Microsoft Excel and other reporting tools

How youll thrive and create an impact:

• Prepare and aliquot scientific samples for global shipment ensuring compliance with international transport regulations and safety standards
• Coordinate and manage dispatch documentation including labelling customs paperwork and regulatory compliance for hazardous and temperature-sensitive goods
• Monitor and track shipments proactively resolving delivery issues and escalating complex queries to ensure timely and accurate sample delivery
• Support workload planning and ticket-based task allocation helping optimise team efficiency and service delivery
• Lead and contribute to continuous improvement initiatives including process optimisation KPI reporting and preparation for regulatory audits

#LI-Onsite

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor

Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.