drjobs Technical Support Associate

Technical Support Associate

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1 Vacancy
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Job Location drjobs

Mountain View, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Join our Stevie Award Winning Team at HUB International!
When you join the team at HUB International you become part of the largest privately owned global insurance broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20000 professionals in 570 offices across North America.


We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industry expertise but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique regional culture.


We currently have an opportunity for a Technical Support Associate.

Overview:

Responsible for providing technical assistance and workflow support to the Commercial Service Marketing and Production team.

Responsibilities:

Responsibilities may include all or some or the following:

  • Support production and account managers with proposals and policy summaries.
  • Enter data as required by insurance company automation systems.
  • Handle correspondence and the clerical processing of accounts including applications attachment processes pre-renewal data collections and agency management system input.
  • Process certificate of insurance requests which cannot be forwarded to the certificate processing team.
  • Obtain and provide account managers producers and marketing loss reports from our insurance carriers.
  • Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients
  • Maintain cancellation/reinstatement system for commercial accounts.
  • Responsible for the invoicing of commercial policies.
  • Policy checking and endorsement processing of automobile and workers compensation insurance policies.
  • Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
  • Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Other responsibilities as assigned by Manager.

Qualifications:

  • Work experience within an office environment
  • Ability to obtain a Property and Casualty license after hire.
  • Experience automated systems and Microsoft Office products.
  • Excellent organizational interpersonal communication skills and ability to work in a team environment.

The expected pay range for this position is $21.00 an hour to $30.00 an hour and will be impacted by factors such as the successful candidates skills experience and work location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits and commissions for some positions.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.


Required Experience:

IC

Employment Type

Full-Time

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