Product Test Specialist (Remote)
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Job Location:
Any - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Product Test Specialist will lead hands-on testing of small business tools including payroll HR and CRM platforms. This role is central to evaluating real-world usability and performance of products providing structured data-driven outcomes that support Forbes Advisors rankings and content. The focus is on task-based testing documenting user experience and collaborating with methodology and editorial teams to ensure results are accurate repeatable and defensible.
Responsibilities:
Hands-On Testing
- Conduct structured tests of small business platforms (payroll HR CRM related tools and other products as needed).
- Evaluate products based on task completion ease of use responsiveness and support.
- Identify bugs inefficiencies or UX barriers encountered during testing.
Documentation & Metrics
- Record detailed performance metrics and structured outcomes using standardized templates.
- Translate observations into clear data points that can be integrated into scoring models.
- Contribute to calculator inputs testing rubrics and related frameworks.
Cross-Functional Collaboration
- Work closely with the Methodology Team to refine testing criteria and scoring logic.
- Partner with Editorial and Video teams to produce visuals demonstrations and product walk-throughs.
- Share insights with SEO Data and Edit stakeholders to strengthen product rankings and user-facing content.
Continuous Improvement
- Recommend refinements to testing protocols based on findings.
- Stay up-to-date on emerging SMB tools and trends to ensure coverage remains comprehensive and relevant.
- Support development of new test frameworks as product categories expand.
Qualifications & Experience:
- Bachelors degree in Business Information Systems Computer Science or a related field; or equivalent work experience
- Minimum of 2 years experience in software testing QA or product evaluation preferred.
- Familiarity with SMB platforms such as payroll HR or CRM tools.
- Prior experience producing structured test documentation preferred.
- Strong written and verbal communication skills with ability to clearly document findings.
- Experience collaborating across teams (editorial data video or product).
- Detail-oriented mindset with focus on accuracy reproducibility and user perspective.
Technical Skills
- Comfort using SMB platforms and web-based tools.
- Proficiency with spreadsheets (Excel/Google Sheets) for logging analyzing and reporting test outcomes.
- Basic understanding of usability testing principles and metrics.
Benefits:
- Competitive compensation package
- Ability to work remotely
- Unlimited PTO
- Every third Friday of the month off
- Winter break closure; the week between Christmas and New Years
- Home office setup
- Wellness reimbursement
Additional Information :
Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
#LI-REMOTE #LI-NM1
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the kno ... View more
