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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
So what does a TaskUs Benefits Analyst really do Think of yourself as the subject matter expert of benefits you contribute to the vision strategy research design implementation communication and management of benefit programs (e.g. health/welfare retirement voluntary plans crisis and infectious disease management and paid time off food cards monthly benefit information sessions).
At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance and were proud to say that we have a talented and motivated team along for the ride. If youre looking for a new challenge or just want to be a part of something historic join us. Lets change the way the world works.
Responsibilities
Manage Greece Croatia Serbia benefit programs including health life dental voluntary Next Gen voluntary benefits alliances and others
Serve as local benefit point of contact
Manage day-to-day benefits administration and compliance of programs through management of internal and vendor partner relationships.
Manage relationships with vendors brokers and carriers including monitoring of cost service levels processes and accuracy of data.
Support negotiations and renewals with providers including governance contract compliance issues management communications frequency and strategy new hires sessions onsite activities
Identify potential opportunities and gaps leverage external best practices and design benefit initiatives that are aligned to our global principles and corporate values yet provide flexibility and local customization to account for cultural and market differences.
Help to build the capability and infrastructure of the local benefits team.
Build and sustain trusting and collaborative relationships at multiple levels in the company; HR partners HR shared services business leaders etc. regarding benefits issues.
Gather insight on how teammates in Greece Croatia Serbia utilize our Benefits programs and offer recommendations.
Use effective communication vehicles to optimize benefits impact and understanding of the benefits package including standard ones such as knowledge articles FAQ for Tier 1 HRSS support among others
Review draft and document benefits policies collaborating with Greece Croatia Serbia HR and payroll team to ensure the efficient benefits administration.
Keep abreast of changes in local market practice to identify areas of improvement
Review contracts service agreements and communication materials for accuracy and compliance.
Support the use of TaskUs technology for benefit communication and administration including Benefits Portal Glowstick etc.
Recommends and develops process improvements as appropriate.
Provide guidance training and coordinate work of less experience benefit analysts and interns
Perform other job related assignments that may be assigned from time to time.
Required Qualifications:
Bachelors degree in Human Resources Business Administration or a related field
2-3 years of experience in benefits administration or a related role.
Strong understanding of employee benefits plans (health dental retirement etc.).
Experience with benefits administration software.
Excellent communication and interpersonal skills to explain complex benefits information to employees.
Analytical skills to research and evaluate benefit options.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
IC
Full-Time