Solutions Engineer, Higher Education (US based applicants)

About this Role:

As aD2LSolutions Engineer youll spend every day helping those around you get the most out of D2L products and services. Working alongside the Corporate Sales team youll help D2L prospects and clients bylearning about their unique needs and proposingD2L products and services as the solution to meet those needs. Your passion for teaching and learning makes people want toopen upto you and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor. Youre excited to speak to everyone from corporate learners and instructional designers to a CIO or CEO and your demos and presentations provoke gasps of amazement if not outright applause.

How Youll Make an Impact:

• Becomea hands-on expert in the Brightspace platform. Youwontjust need theoretical knowledge of how things work but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.
• Support the sales process by becoming an expert in D2L products and services including functionality usage architecture and deployment.
• Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences could be new or seasoned users executives at a conference table university faculty in a lecture theatre or HR and L&D professionals piled into stadium seating. Needs could be vague or extremely unique and timelines to prepare can vary.
• Build compelling value-oriented presentations while partnering with your sales team to prep for such presentations.
• Conduct needs analysis sessions with prospects to understand their infrastructureneedsand potentialcustomizationsthey mayrequire.
• Provide feedback to product management teamsregardinguse cases and trends in the field.
• Create technical documentation and materials asfor your prospects.
• Be the conduit through which internal SMEs are contacted and engagedinsales opportunities.
• Attend sales presentations meetings and conferences as(travel25-50%) and be willing to work various hours across North America from PSTto EST.
• Engaging in proposal writing - review requirementsidentifyoptimalproduct mix address gapsandassessing competitive alignment and culminating in the creation of clear concise responses.

What Youll Bring to the Role:

• 3 years experienceas a Brightspace user either as an administratororan instructor having used the platform extensively.
• Experiencein ahigher education institution in an edtech rolewill beadvantageous.
• Comfortwithotherlearning management systemsand other learning platforms that might integrate with the LMS.
• Havea deep interest in education and educationaltechnologyincluding familiarity with technology ecosystem and the LMS.
• Must bevery comfortablewithpresenting complex education and technology concepts to a variety of stakeholders.
• Be highly engaging in person and virtually.
• Must have excellent writing and comprehension skills.
• Beable to work remotely in a professional manner.
• Attend sales presentations meetings and conferences as(travel 25-50%) and be willing to work various hours across North America from PST to EST.
• Experience meeting multipleobjectivesin an entrepreneurial environment with minimal supervision.

This posting is for US-based applicants. if you are located in Canada please apply through this posting.