Director of Occupier Services
Director of Occupier Services
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Job Description
Job Description/Duties
The Building People are hiring a Director for Occupier real estate occupier servicesalso called tenant advisory or corporate real estate services assist tenants or end-users in finding leasing managing and optimizing business spaces. Core services include Tenant Representation Transaction Management Workplace Strategy Project and Facilities Management as well as Portfolio Optimization.
The Director oversees the strategic and tactical execution of work within the Occupier Services business line serving as the main representative for all client relations staff management and product oversight. Reporting to the Vice President or acting Lead this role operates independently and is responsible for driving business growth by seeking new opportunities building client and partner relationships and developing revenue strategies in target markets. The Occupier Services unit supports clients in achieving their respective missions.
This position would direct the organization to ensure the attainment of financial and operational goals within the business unit in support of the companys overall financial and strategic objectives.
The Director mentors program management and staff oversees multiple projects simultaneously and leads marketing business development and company credibility efforts in Occupier Services Delivery. This role collaborates with leadership to uphold corporate goals sets budgets and objectives monitors progress manages policies through subordinate managers directs contract activities and selects and develops personnel to ensure division efficiency.
Client Relationship Management and Marketing:
- Actively involved in client marketing activities cross selling The Building People services available beyond scope requirements for the future.
- Develop and manage client relationships within the market sector or sectors associated with your group.
- Maintain The Building People industry reputation by always conducting business in a courteous and professional manner
- Be closely involved in the proposal process. Tasks include delivering presentations negotiating fees to perform projects of a certain scope reviewing and approving written proposal documents and obtaining authorized signatures on contracts.
Business Planning and Accounting:
- Develops short term as well as long term business development strategies for the assigned market sector.
- Constantly reviews work in progress and future work to ensure that employees assigned to your group remain busy and profitable. Communicate relevant information promptly to Leadership.
- Oversee a variety of contracts at various stages to ensure deadlines are met budgets are monitored variances are explained and profitability and quality is on target.
- Assist with collections of accounts receivable on current and past projects as needed mediating between The Building People A/R department and the Client Project Manager.
- Responsible for profitable completion of projects.
- Understanding technical issues of each project and managing activities including:
- Terms of Agreement.
- Changes in agreed scope.
- Meeting established goals and schedule requirements for projects consistent with contract agreements.
- Establish personnel and financial resources for the project.
- Monitor project progress and billings versus budget through regular meetings with Principals.
- Manage and direct employees assigned to projects. Monitor progress of work and take appropriate action when team performance deviates from established plan.
- Ensure The Building People quality standards are met.
- Coordinate design review verify that the quality of work and design are as agreed.
- Ensure deadlines and schedules are met and strive to complete the project to the full satisfaction of the client and within the established budget and schedule.
- Obtain field data by conducting field visits to project sites both in state and out of state. Documents existing conditions. May require overnight travel.
- Solve standard engineering problems.
- Communicate with clients or architects to resolve issues with engineering designs.
- Perform various technical calculations as well as operate various software packages r elated to various portions of the real estate solutions.
- Perform research and write reports.
Team Management:
- Interview and recruit employees as conjunction with the senior leadership assist in the selection of staff. Conduct employee performance appraisals sets goals associated with the performance process conducts disciplinary actions and terminations as required.
- Provide training and technical mentoring of staff to facilitate growth within their career/profession and to further the goals of the firm.
- Ensure The Building People policies and procedures are fairly and consistently followed.
- Develop tools for staff as needed to ensure efficient workflows and a high level of quality and increase in employee productivity
- Regularly review software tools for relevance and applicability.
- Maintain general team management resources and tools to ensure efficient operation staffing projections task management etc.
The ideal Candidate:
- Possess a professional demeanor along with excellent presentation skills.
- Always maintains composure; able to think quickly and respond appropriately during stressful situations.
- Has well-developed business development skills.
- Can make quick decisions and effectively implement actions related to decisions.
- Has excellent interpersonal skills and ability to positively interact with staff at every level of the organization.
- Can build an effective team and facilitate team spirit.
- Capable of resolving conflicts independently.
- Must have strong leadership problem-solving and excellent communication skills
Required Experience
- 15 years experience in consulting advisory and professional support services including with clients and managing projects independently including developing plans and specifications
- Experience and leadership in these areas specifically in the Federal Government Portfolio
Preferred Education
- Masters degree or MBA
- Professional Certifications
Required Experience:
Director
Employment Type
Full Time
