Lead, Global Mobility & Immigration

About Flexport:

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

Our People team is a strategic partner to the business building programs that attract retain and develop the world-class talent needed to achieve our mission. We are looking for a passionate and experienced Lead Global Mobility & Immigration to own scale and evolve our global mobility and immigration programs.

The Opportunity

This role is ideal for someone who can seamlessly balance strategic program design with hands-on operational excellence. Youll be the primary point of contact for Flexports global mobility programs including immigration relocation and assignments ensuring we provide a consistent compliant and employee-centered experience across multiple regions. Youll work closely with our external vendors legal partners and internal stakeholders (People Ops Legal Finance Talent Acquisition and business leaders) to ensure Flexport can move talent where its needed when its needed.

What Youll Do

• Program Ownership & Strategy
• Design implement and continuously improve Flexports global mobility and immigration programs policies and processes.
• Monitor regulatory changes across regions and advise leadership on implications and required program updates.
• Partner with Legal and external counsel to ensure compliance with global immigration and tax requirements.
• Create scalable frameworks for relocation assignments and cross-border employment models that support Flexports growth.
• Vendor & Partner Management
• Serve as the primary liaison with global mobility relocation and immigration vendors ensuring SLAs are met and employee experience remains high.
• Oversee vendor performance negotiate contracts where needed and implement process improvements.
• Hands-On Administration
• Manage casework for immigration petitions and mobility requests including initiating cases with vendors tracking progress and communicating with employees and managers.
  Maintain accurate data and reporting to ensure compliance and provide insights to leaders.
• Support employees through relocation logistics immigration timelines and point-in-time mobility questions.
• Stakeholder Partnership
• Partner with Talent Acquisition to ensure seamless onboarding of global hires requiring sponsorship.
• Work with People Business Partners and leaders to proactively plan mobility moves in support of organizational needs.
• Provide training and resources to managers and employees on mobility policies and processes.

What Youll Bring

• 68 years of experience in global mobility immigration or related HR/People roles; a mix of in-house and vendor experience preferred.
• Strong understanding of global immigration processes (U.S. experience required additional regions a plus).
• Experience designing and administering mobility programs at scale including relocation and assignment policies.
• Proven ability to work both strategically (program design policy creation) and tactically (case management data tracking).
• Exceptional project management vendor management and stakeholder communication skills.
• Comfort navigating ambiguity and balancing compliance requirements with business needs.
• High attention to detail with the ability to manage sensitive data and maintain confidentiality.

#LI-onsite