AI Researcher
AI Researcher
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USD 150000 - 215000
1 Vacancy
Job Description
Company Overview
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits engage with assistance programs set up flexible payment plans and stay on trackwhile helping agencies increase efficiency recover revenue and deliver services with dignity. Our mission is to transform public systems so they work better for everyone especially the most vulnerable.
Our team includes experts from companies like Palantir Google Stripe and esteemed government leaders. We work hard and believe deeply in what we do. Were looking for excellent people to build innovative resilient technology.
Backed by over $50 million in funding from top investors such as Reid Hoffman Howard Schultz Michael Seibel Y Combinator 8VC The General Partnership First Round Capital Kapor Capital XYZ Ventures and Bronze Investments Promise has been recognized as one of Fast Companys Worlds Most Innovative Companies of 2022 Forbes Next Billion-Dollar Startups 2024 and Y Combinators #1 GovTech startup.
About the Role
At Promise were harnessing AI to make government services more accessible efficient and human-centered. As an AI Researcher youll experiment with and apply cutting-edge AIfrom traditional ML models to the latest LLMsto power applications that help families access essential services with dignity.
Youll work across domains like OCR document understanding and classification while also building generalist models that improve efficiency and reduce manual operations. This role blends research and application: sourcing from leading vendors and open-source projects fine-tuning where needed and deploying models into production systems that directly impact millions of lives.
What Youll Do
Experiment & build: Train fine-tune and evaluate ML models and LLMs for real-world government use cases.
Apply AI in the field: Tackle challenges like OCR document parsing and classification to streamline services.
Bridge research and impact: Source adapt and operationalize models from both open-source and vendor ecosystems.
Improve efficiency: Enhance automation reduce manual processes and boost system performance across the platform.
Shape the future: Push forward scalable ethical AI solutions that redefine how people access public support.
What Will Help You Succeed
Experience: 5 years in machine learning and statistical analysis; 1 year working directly with deep learning or LLMs.
Technical expertise: Hands-on experience with model training fine-tuning and validation for classification/regression tasks (ROC AUC Precision Recall F1).
Tools of the trade: Proficiency with frameworks like PyTorch MLFlow LightGBM or similar.
Mindset: Detail-oriented rigorous and adaptablecomfortable navigating a high-impact evolving environment.
Mission alignment: Passion for Promises work and a commitment to building ethical transparent AI solutions.
Bonus: Experience in applied AI for fintech govtech or other regulated industries.
Who Thrives at Promise
Youll love it here if:
You are energized by big complex challenges and the opportunity to solve them.
You want your work to have a real measurable impact on peoples lives.
You take ownership and run toward problems not away from them.
You value clear candid and constructive communication.
Promise is not for you if:
You prefer hierarchy and rigid structures. We operate with freedom and responsibility.
You are uncomfortable with change. We move fast adapt often and expect agility.
You want a typical corporate culture. We are mission-driven ambitious and direct.
You believe efficiency means doing less. We believe efficiency means doing better.
How We Support Our People
100% paid health coverage
Generous PTO and sick leave
Lunch snacks and coffee provided
Company retreats
Opportunities to travel and see the impact of your work
Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week but are flexible on working from home
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race color religion sex sexual orientation gender identity national origin disability genetic information age or military or veteran status. Additionally the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities pregnant individuals and those with sincerely held religious beliefs in accordance with applicable laws.
Promise engages in US government contracts and restricts hiring to US persons which includes US citizens and permanent residents (e.g. Green Card holders). Additionally candidates must reside in the US.
Employment Type
Full-Time
