Bilingual Director, PMO and Customer Experience, GTB (EnglishSpanish) 12 Months Contract
Bilingual Director, PMO and Customer Experience, GTB (EnglishSpanish) 12 Months Contract
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Job Description
Requisition ID: 237604
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model making it easy for clients to do business with us.
As businesses build their digital capabilities and transform their operating models their payment needs are evolving too. Boasting a unique global footprint GTBs comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies streamline and simplify payments improve working capital performance and mitigate financial risk.
At Scotiabank we embrace your strengths ideas and ambitions. GTB is a fast-growing team with a focus on the Americas particularly Canada the U.S. Mexico and we are seeking top tier talent to complement our organization.
Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.
Purpose
Leads and oversees PMO and the Business Planning/Products and Operations in Canada ensuring business strategies plans and initiatives are executed / delivered in compliance with governing regulations internal policies and procedures.
What Youll Do:
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships systems and knowledge.
- Provide overall leadership in the execution of a portfolio of projects by leading teams in making appropriate commitments through scope selection deliverable prioritization while dealing with multiple deadlines backlogs and resolution of issues.
- Facilitate and provide oversight on: (i) investment prioritization (ii) business case review (iii) project governance (iv) portfolio management to comply with the Banks policies during and after project execution.
- Manage the execution and results of key initiatives by project management and coordination of all aspects of projects including planning scheduling resources risk assessment cost/benefit analysis time/cost estimates tracking budgets/costs reporting and a post-implementation review of project work. Maintain tracking/monitoring of GTB initiatives and report on progress.
- Partner with Marketing and Global Communications as it relates to the development evolution and execution of GTB marketing strategies.
- Lead the internal business communication strategy development and tactical execution to ensure consistent and effective messaging to all internal stakeholders including management meetings town halls ScotiaPulse committees and staff events.
- Supports GTBs employee engagement goals through the effective leadership and strategic oversight of
- initiatives. Acts as GTB lead on behalf of the management team with support from the SVP and VPs on annual employee engagement and recognition programs ScotiaPulse Committees new employee onboarding experience etc.
- Understand how the Banks risk appetite and risk culture should be considered
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Builds a high-performance environment and implements a people strategy that attracts retains develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team.
What Youll Bring:
- PMP certification (or equivalent) and or excellent hands on experience with end to end project management of multi-year complex technology projects
- Working knowledge of Agile principles cadences and processes
- Strong project management knowledge including plan development scheduling methodology risk reporting risk assessment budgeting financials and benefits management.
- Strong understanding of the domestic and global transaction banking and payments landscape and market usage across segments
- Ability to clearly articulate and communicate complex business concepts associated with the transaction banking domain
- Experience in applying design thinking principles to define and solve business problems
- Comfort working in an agile matrixed environment
- Hands on experience with payments modernization programs either domestically or globally (e.g. US UK Australia Europe)
- General knowledge of global transaction banking trends and technologies
- Strong technical ability with PowerPoint Excel and Word
- Bilingual Preferred: Spanish and English
Interested
If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.
Whats in it for you
Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial
physical mental and social health needs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Director
Employment Type
Contract
