Manager Laboratory Support Services

Laboratory testing is essential to understanding how the human body functions. It provides critical data that enables physicians to diagnose conditions accurately manage treatment plans and monitor patient recovery.

This role plays a key part in supporting the administrative operations of the pathology department across our entire health system ensuring smooth coordination and high-quality service delivery.

Were seeking a candidate with deep knowledge of laboratory workflows and operations paired with strong analytical skills to assess processes and set strategic priorities. The ideal candidate will be a proactive leader capable of driving continuous improvement and guiding teams through change to maintain optimal lab performance.

The anticipated start date for this position is January 2026.

Scope of work

Responsible for all daily operations and services of administrative areas including equipment policies/procedures quality safety personnel and financial activities in accordance with all regulatory/accrediting agencies requirements and corporate/laboratory standards of operations. Reports to the operations director of assigned department.

Qualifications

• Bachelors degree in medical laboratory science histotechnology related science or equivalent years of experience Required.
• Three - Five years of relevant laboratory experience Required.
• ASCP Medical Laboratory Scientist or
• ASCP Medical Technologist Certified (MT) Preferred.

Effective January 1 2026 following the execution of a new agreement between Corewell Health and Quest Diagnostics this position will remain under Corewell Health.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.